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Homewood Suites By Hilton Lake Buena Vista - Orlando
- Hotels
- Bay Lake, FL
About this business
Location details
11428 Marbella Palm Ct, Bay Lake, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This hotel offers a great location paired with very clean and modern rooms, which immediately creates a positive first impression without feeling overdone. From the moment of arrival, the experience feels organized and calm, something that can be surprisingly hard to find when traveling. The check in process was efficient and straightforward, with no unnecessary delays or confusion, which is especially appreciated after a long day on the road or in transit. Everything was explained clearly, and the staff made sure all basic ... read more
UPDATE: While the public apology from property management acknowledges the distress our family experienced, the private handling of this matter has been entirely different. The owner’s response claims the affected rooms were "treated," yet hotel staff privately claimed that "no insects were found" and that no reports existed for our second room. We possess time-stamped video evidence of live bugs that directly contradicts these internal claims. Furthermore, suggesting an insurance claim is an inadequate resolution for a fail... read more
We stayed here for just over two weeks (2 Jan 2026 to 16 Jan 2026). The room itself was fine: clean, a good-sized apartment with one large bedroom, a bathroom, and a living area with a small kitchenette. But the housekeeping… honestly, I’ve never known anything so poor. Five times I had to go down to reception to ask for fresh towels and a bath mat. Twice reception handed towels over directly, and the other three times housekeeping brought them up, but they forgot something every single time. Room servicing was inconsistent ... read more
Nice place for vacation
Have stayed here for trips to Disney World before. Clean rooms, great location! Will be staying here again.
Frequently asked questions about Homewood Suites By Hilton Lake Buena Vista - Orlando
How is Homewood Suites By Hilton Lake Buena Vista - Orlando rated?
Homewood Suites By Hilton Lake Buena Vista - Orlando has a 3.9 star rating with 1,509 reviews.
When is Homewood Suites By Hilton Lake Buena Vista - Orlando open?
Homewood Suites By Hilton Lake Buena Vista - Orlando is closed now. It will open at 9:00 a.m.
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