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Homewood Suites by Hilton Albany Crossgates Mall

4.3

About this business

Steps from Crossgates, our hotel puts premium shopping, entertainment, and more than 20 dining options at your fingertips – with exclusive discounts for our guests. Spacious suites have ample space for shopping bags, and our Shop & Drop delivery service will bring them right to you. Join us for free hot breakfast and our Monday – Thursday evening social. 

Location details

1651 Western Ave, Albany, NY 12203, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3378 reviews
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fxu's profile image
fxu 
on Google
3 weeks ago

今まで泊まったどのヒルトンホテルよりも不衛生。ホテル自体は新しいはずなのに、トイレも浴室も全く清掃されている感じがなくてカビだらけ。2週間の滞在中掃除機は一度もかけられてない。タオルも補充されないことが度々あった。 

Bland. Bland. Odia's profile image
Bland. Bland. Odia 
on Google
a month ago
André Garceau's profile image
André Garceau 
on Google
2 months ago

If your WiFi, washer and dryer don’t work then it ain’t a place worth staying simple as that. 

Kori Bullock's profile image
Kori Bullock 
on Google
2 months ago

The Homewood Suites @Crossgates in Albany has contributed to my 6yo son having anxiety about going to hotels for fear that the police will be called on him. Sadly, we reserved a room there for his 6th birthday because the 1 thing he asked for was to go to a hotel with a pool. I invited a friend and her 2 children in addition to those of us who were going to actually be staying in the room. While in the pool, staff member, Kyra came supported by 2 additional staff who she clearly had as her protection as they said nothing! Sh... read more

Tiffany Teacher's profile image
Tiffany Teacher 
on Google
3 months ago

Housekeeping stole my stuff. It was left in there for one day after we were inconveniently moved to a different hotel. We came back to pick up our shower gel, 10 minutes from our new hotel, only to find out that they supposedly couldn't find it in the room. It looks nothing like the gels that Hilton has in every single room so there is no way possible that it could have been misplaced. Then the manager said that there is no way that they keep all of the gels that are lost in their hotel. Every Hilton hotel has a lost and fou... read more

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Frequently asked questions about Homewood Suites by Hilton Albany Crossgates Mall

How is Homewood Suites by Hilton Albany Crossgates Mall rated?

Homewood Suites by Hilton Albany Crossgates Mall has a 4.3 star rating with 378 reviews. 

When is Homewood Suites by Hilton Albany Crossgates Mall open?

Homewood Suites by Hilton Albany Crossgates Mall is open now. It will close tomorrow at 12:00 a.m.  

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