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Hometown Fireplace Outlet

4.1

About this business

Come visit our Hometown Fireplace Showroom! Located at 5985 East Taft Road in North Syracuse, just two doors east of U-Haul. We offer the full line of Regency, Monessen, and Hampton fireplace products. See over 40 burning models on display. We sell gas fireplaces, gas inserts, gas stoves, wood burning fireplaces, wood inserts, wood stoves, pellet stoves and inserts, gas log sets, and all your hearth accessory needs. Come in and design the look you want, or have one of our professionals do it for you. We also offer full insta... read more

Location details

5985 E Taft Rd, North Syracuse, NY, 13212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.175 reviews
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Bob B.'s profile image
Bob B. 
3 years ago

We had our annual cleaning for our gas fireplace recently and Eric did a very good and efficient job. He is very knowledgeable and answered all of our questions. Our fireplace looks brand new again. 

Patti F.'s profile image
Patti F. 
3 years ago

Yesterday we had a gas fireplace insert installed. It looks beautiful! The technicians were extremely knowledgeable, courteous and professional! So far we love it!!! 

Uwe T.'s profile image
6 years ago

This is my first experience with Hometown Fireplace Outlet. We looked at several Syracuse area stores for a gas log fireplace insert and chose HTFPO because their prices were the best, their showroom demonstration was professional and they did not try to up-sell us. The owner came out personally to measure our fireplace to make sure our chosen unit would fit. The installers came on the scheduled day and were friendly and professional and did a great job - although they struggled a bit because we have a 100-year-old house and... read more

Dwayne P.'s profile image
8 years ago

Absolutely the worst . Told 2 days for prepaid parts. Weeks later still no part. Refused refund and now will not take my calls. Steer clear. 

Stacy S.'s profile image
8 years ago

Hometown installed my furnace, ac, and two gas log sets. They were professional, on time, and very easy to work with. My furnace and ac needed updating and the salesman that came out was very professional and courteous. I had other quotes and Hometown had a better price with a better warranty. I strongly recommend you call them if you need a new furnace or air condtioniing. A++++ 

[email protected]'s profile image
[email protected] 
8 years ago

Very Professional A++++ Hometown installed my furnace, ac, and two gas log sets. They were professional, on time, and very easy to work with. My furnace and ac needed updating and the salesman that came out was very professional and courteous. I had other quotes and Hometown had a better price with a better warranty. They even gave me free remote controls for my gas log sets. I strongly recommend you call them if you need a new furnace or air condtioning. A++++ 

stacysher@mail.com's profile image
stacysher@mail.com 
8 years ago

Very Professional A++++ Hometown installed my furnace, ac, and two gas log sets. They were professional, on time, and very easy to work with. My furnace and ac needed updating and the salesman that came out was very professional and courteous. I had other quotes and Hometown had a better price with a better warranty. They even gave me free remote controls for my gas log sets. I strongly recommend you call them if you need a new furnace or air condtioning. A++++ 

Stacy S.'s profile image
Stacy S. 
8 years ago

Hometown installed my furnace, ac, and two gas log sets. They were professional, on time, and very easy to work with. My furnace and ac needed updating and the salesman that came out was very professional and courteous. I had other quotes and Hometown had a better price with a better warranty. I strongly recommend you call them if you need a new furnace or air conditioning. A++++ 

Sarah T.'s profile image
9 years ago

I have left full reviews on Angie's list, BBB, and Google for more details. I have documentation and pictures verifying everything I claim. The chimney for our wood stove was installed incorrectly and unsafely two times. Hometown Fireplace Outlet offered no compensation, and stopped responding to our inquires for resolution. We hired a certified inspector who found many issues with the installation. The town code enforcement officer was unable to issue a certificate of compliance for the stove. The professionals explained th... read more

Frequently asked questions about Hometown Fireplace Outlet

How is Hometown Fireplace Outlet rated?

Hometown Fireplace Outlet has a 4.1 star rating with 75 reviews. 

When is Hometown Fireplace Outlet open?

Hometown Fireplace Outlet is closed now. It will open on Monday at 9:00 a.m. 

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