Hometown Automotive Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hometown Automotive Service

4.6

About this business

We offer friendly, professional, and timely towing and roadside assistance services. Give us a call the next time you need a tow! 

Location details

1474 Peters Creek Rd, Ste 1, Roanoke, VA, 24017, United States

Get directions
4.6257 reviews
Select a rating
Stephen Andrews's profile image
Stephen Andrews 
on Google
2 weeks ago

Took my vehicle there to get the ac serviced. Vehicle never left parking spot for over a week. I kept calling and asking the status of it and they kept implying they were too busy to get to it. They charged me a $200 diagnostics fee and I still have NO AC 

Nick Jacobs's profile image
Nick Jacobs 
on Google
2 weeks ago

Don’t take your vehicle here. They held my truck for over a week for and kept acting like they were too busy to get to it with vague responses etc. It didn’t move from the same parking spot as I drive past there on the way to work every day. They then tried to charge me diagnostic fees when I finally got get fed up enough to go get my truck and take it somewhere else. 

Danielle Mills's profile image
Danielle Mills 
on Google
2 weeks ago

I made an appointment to come in and have my state inspection done, I show up at 9am and the guy that does them never shows up, I was told by the receptionist/mechanic at the front desk that he would call me back when he showed up, if he showed up. He never called, so I called the next day. I called asking if there were any inspectors available he said yes and then I reminded him of what happened the other day and how I was told I would receive a phone call when someone was available. I was told that (Sam) the one that was s... read more

Eleyna Willemin's profile image
Eleyna Willemin 
on Google
4 weeks ago

If I could give a ZERO STAR review I would. Dropped my truck off over a week ago to get the AC repaired.. the truck has NOT moved from the parking spot I left it in.. When I called to ask if it was ready 3 days after initially dropping it off they beat around the bush and said they’ve changed a few parts out but still couldn’t figure out what was the issue. That’s obviously a lie as another mechanic I JUST got off the phone with told me that there was not even a ticket for the truck and no work had been performed. They’re ne... read more

Andrew Veal's profile image
Andrew Veal 
on Google
a month ago

All around great shop. 

View all google reviews

Frequently asked questions about Hometown Automotive Service

How is Hometown Automotive Service rated?

Hometown Automotive Service has a 4.6 star rating with 257 reviews. 

When is Hometown Automotive Service open?

Hometown Automotive Service is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com