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Homestead Studio Suites
- Other
- Dallas, TX
About this business
Excellence. Every Day. Every Way. Dallas - Plano, Wi Fi, Swimming Pool, Spas & Jacuzzis, Shuttle, High Speed, Guest Pantry, Fitness Center, Fax Machine, Dishwashers, Copy Machine, Breakfast, AAA Member Discounts
Location details
18470 Dallas Pkwy, Dallas, TX, 75287, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This property was nice, cosmetically. That is to say that the furnishings and overall appearance of my suite was pleasant. HOWEVER, the air conditioning system did not work (and temperatures were in the high 90s at 2AM) and when I reported the issue to the night desk clerk, he proceeded to state "Aw, Baby, it cant be that bad.". Now, in all of the years that I have stayed in hotels, I have NEVER been addressed as "Baby" by a hotel staff member. Nor do I EVER want it to happen again. When I brought the matter to the attention... read more
This property was nice, cosmetically. That is to say that the furnishings and overall appearance of my suite was pleasant. HOWEVER, the air conditioning system did not work (and temperatures were in the high 90s at 2AM) and when I reported the issue to the night desk clerk, he proceeded to state "Aw, Baby, it cant be that bad.". Now, in all of the years that I have stayed in hotels, I have NEVER been addressed as "Baby" by a hotel staff member. Nor do I EVER want it to happen again. When I brought the matter to the attention... read more
This hotel has the worst customer service Ive seen. They dont care if your problems are resolved or not. We stayed here 3 days and it was 3 days too long. Internet was practically impossible to get hooked up to. Their support line they give you has wait times of over 30 mins then they tell you they will send a hotel employee to your room which isnt true. Has crappy satalite tv that will go out in any storm. They put us in wrong room first time but fixed that. Our correct room didnt have any bedding or pillows for pull out so... read more
This hotel has the worst customer service Ive seen. They dont care if your problems are resolved or not. We stayed here 3 days and it was 3 days too long. Internet was practically impossible to get hooked up to. Their support line they give you has wait times of over 30 mins then they tell you they will send a hotel employee to your room which isnt true. Has crappy satalite tv that will go out in any storm. They put us in wrong room first time but fixed that. Our correct room didnt have any bedding or pillows for pull out so... read more
I arrived at my assigned room to find the door "jammed" shut. I waited in the 27degree weather for the security guard to come to the office and issue me another room. When he did, that door was also "jammed." He worked very hard to either open the rooms or get me another room and finally, we found a door that opened. Once inside, I was disappointed to find that the internet was extremely slow and timed out often. I paid \$4.99 for internet access that I wasnt able to use because it wouldnt allow me to load any site. I was al... read more
keep it up
keep it up
Frequently asked questions about Homestead Studio Suites
How is Homestead Studio Suites rated?
Homestead Studio Suites has a 2.3 star rating with 7 reviews.
When is Homestead Studio Suites open?
Homestead Studio Suites is closed now. It will open tomorrow at 9:00 a.m.
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