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Chester Building, 37 W Century Rd #107, Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'd give zero stars if I could. Waiting 14 days for my order, which is supposedly under 'insurance authorization', but I call my insurer and they have no idea what I'm talking about. The customer service rep is rude and keeps referring to '7 to 10 days', even though we're going on 12 business days at this point. This place is garbage.
This office is below par in providing patients with a person who answers the phone. Its like they have a 14 year old handling their text option. And DOES NOT follow up with orders whatsoever going on 3 weeks since my doctor placed the order. I answered and sent all my information beside my credit card (refuse to in an unencrypted text) these people are not right to even request that by text. Im requesting my doctor use a different company or ill go on person for the Sleep study. Loss of business also has no effect on them as... read more
Ashley is a horrible representative, very unprofessional with no concern for patients needs. She refused to answer any of my questions about the sleep study and tried to get me off the line as quick as possible. Very very horrendous woman.
Never ever ever again I was harassed from the very first day this disturbed my sleep more than anything. I am returning the test intake.
HomeSleep LLC has a 2.9 star rating with 50 reviews.
HomeSleep LLC is closed now. It will open on Monday at 9:00 a.m.
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