Home2 Suites by Hilton West Chester Cincinnati

Darrell Allman 

on Google

a week ago

I stayed for 4 nights. Upon checking in, I noticed that my door did not lock. I informed the front desk and they said they would get maintenance on it soon. I went back every single day I was there and told them again, and they acted like it was news to them. At the end of my stay, the door had still not been fixed. I feel like security should not be negotiable like this. 

Loraine Mazzolini 

on Google

a week ago

Love the layout of the room but it definitely could have been much cleaner. The furniture and items in the room are clean but cleaning staff needs to be more detailed in their efforts 

Kate Dean 

on Google

4 weeks ago

This hotel was clean and comfortable and I love having a small kitchenette. The beds were comfortable and there was already a set of sheets/blanket in the room for the pull-out bed. The staff was friendly and the every-other-day room reset was just enough to keep clean towels handy. I have a few items I'd want to mention that were less than ideal in case this is the make-or-break factor for anyone. The bathroom door is a barn door sliding one, and doesn't lock. The shower doors are clear glass and if someone is showering and... read more