This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Home2 Suites by Hilton Memphis East Germantown
- Hotels
- Germantown, TN
About this business
Beautiful spacious suites located in the TraVure Complex in Germantown. Within walking distance to many shops and business. Let us be your home away from home while visiting the Memphis area. Close to Interstate 240, right in the middle of all the action whether it be business or leisure. 25 minutes from downtown Memphis and close to the Memphis airport and Graceland.
Location details
6811 TraVure Dr E, Germantown, TN 38138, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I called as I had been charged 3 times for one night they then proceeded to tell me I cancelled my room and was getting charged a cancellation fee. I was charged for supposedly the original night, the “canceled night” and the night I actually stayed. I called to have this corrected but manager refused to speak with me and was told because it was my fault they were going to take care of “this time” when in fact I never cancelled anything and actually stayed 4 more nights. It would be nice to speak with someone about this.oh a... read more
There was a baby ROACH in my shower and hair as well also there was a crack in my tv and the carpet was coming up. All lot of my friend and including myself doors to the bathroom were BROKEN. The pool was closed the whole time we were there and it was dirty
The location was nice and close to a great shopping area. The front desk staff was friendly each time I entered. I am very disappointed in the cleanliness of the hotel, however. The hallway carpets are filthy. Upon first glance, the room appears clean. However, I attempted to utilize the pull-out couch on my second night and was very disturbed. I found remains of a biscuit, two chicken bones, and a ball. The fitted sheet on the couch’s mattress was filthy with what appeared to be food stains and hair. The stairwell had the s... read more
The location was nice and close to a great shopping area. The front desk staff was friendly each time I entered. I am very disappointed in the cleanliness of the hotel, however. The hallway carpets are filthy. Upon first glance, the room appears clean. However, I attempted to utilize the pull-out couch on my second night and was very disturbed. I found remains of a biscuit, two chicken bones, and a ball. The fitted sheet on the couch’s mattress was filthy with what appeared to be food stains and hair. The stairwell had the s... read more
Frequently asked questions about Home2 Suites by Hilton Memphis East Germantown
How is Home2 Suites by Hilton Memphis East Germantown rated?
Home2 Suites by Hilton Memphis East Germantown has a 3.8 star rating with 157 reviews.
When is Home2 Suites by Hilton Memphis East Germantown open?
Home2 Suites by Hilton Memphis East Germantown is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com