Home2 Suites by Hilton El Centro

Eddie Flores 

on Google

3 weeks ago

I’ve been coming to this Hilton since day one, and Emilio Diaz is always a standout. Professional, helpful, and his customer service is next level. He consistently makes the experience better big shoutout to him for always going above and beyond. - Eddie 

Patricia Kelley Young 

on Google

a month ago

VANESSA, GENERAL MANAGER is so RUDE at this location. She has NO customer service training. VANESSA truly doesnt care about the paying customers. We couldn't believe VANESSA represents the HILTON brand. Our room on this visit had black ants in the bathroom, kitchen area and bed. Looks like there was bed bugs in the bed as well. Do not stay at this hotel. It's awful and Vanessa , General Manager is so rude and did not solve our issues. DO NOT STAY AT THIS HOTEL 

Del Schreiner 

on Google

2 months ago

The front desk staff are fantastic. All were very kind and helpful. This is by far one of the best Hilton properties I've ever stayed in. The housekeeping staff were accommodating and kept the room immaculate. Pamela in the kitchen, spoke to me every day. She is kind and keeps everything running smoothly. I wish I could put into words the way this hotel has set a new standard for me. 

katherine Hotchkiss 

on Google

2 months ago

Update: Talked with hotel because we will likely be back in the area for work more often now..Hotel front desk apologized and assured us any issues have been addressed. Thank you! . Mixed feelings on this Hilton brand hotel. Room was nice and comfy..little cleaner than some other locations. Water pressure in shower was awful but at the kitchenette sink is was too powerful.. sprayed all over the kitchen. The gym was ok..kinda small for a home2suites but made it work. Laundry room was ok also..one dryer out of order so took tw... read more