Home2 Suites by Hilton Amherst Buffalo

Kevin Wilkos 

on Google

a week ago

Room was really nice. However, it appears that there were other guests who were unruly. My wife and I were traveling with our car club and we all stayed there for one evening. After returning from a wonderful dinner, we found these unruly people running around the parking lot and even leaning and placing their belongings on the cars of some of our members! My wife brought this to the staff's attention at the hotel. Their response was that they were not responsible for any damage to vehicles in the parking lot! Another member... read more

C S 

on Google

2 weeks ago

If you experience internet problems, instead of having the hotel reception handle the issue, you'll need to call the internet customer service team to resolve the issue. This can take at least 20 minutes. 

L L 

on Google

2 weeks ago

Stop 🛑 Do not book this hotel !!!! Room wasn’t as clean as expected for a Home 2 Suites. The road noise was horrible after 3pm. Couldn’t sleep due to traffic at the red light at all hours. Loud bikes racing down the street at night. Also while we in our room the housekeeper tried to enter without knocking. We heard the key card and the door handle moving and went to the door to see who tried to come in. We had DO NOT DISTURB on the door and they tried to come in anyway. Housekeeping needs better training on guest request fo... read more