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Home Warranty of America

2.5

About this business

I wish there was a negative star. We purchased a home warranty with company which include repairs or replacements on major appliances. Our washing machine is now in need of repair and they are prolonging the process by shopping for cheaper repair vendors. They told us a lie that the original repair guy did not provide adequate info of the repairs needed. This lie was exposed after speaking with different HWA reps with them all stating conflicting things. They also scheduled to send out a new repair guy to get a second opinio... read more

Location details

1351 Abbott Ct, IL 60089, Buffalo Grove, IL, 60089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.54,201 reviews
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Manny Figueroa's profile image
Manny Figueroa 
on Google
2 weeks ago

I’d like to recommend RUX HVAC for their excellent service and highly knowledgeable technicians. Thank you for resolving our HVAC issues so efficiently. 

Erik Larry's profile image
Erik Larry 
on Google
2 weeks ago
Suki John's profile image
Suki John 
on Google
2 weeks ago

Prompt service and good technician. However, when he said that our refrigerator could not be fixed, HWA offered us a small percentage of what it cost to replace, despite the fact that we pay a hefty premium every month and have done so for years. I was very disappointed. 

Gary Mcgough's profile image
Gary Mcgough 
on Google
2 weeks ago

The claim was approved but no one has advised when he will complete the repair my mom is elderly and without AC 

Katie Sampson's profile image
Katie Sampson 
on Google
2 weeks ago

I'm extremely disappointed with the coverage since 2022. We've had to have our furnace repaired at least 4 times and it finally broken to the point where it is not repairable. This is through normal wear and tear of the unit and a crack developed in the fan housing. HWA denied my claim because this is physical damage and not mechanical damage - even though the damage was caused by the mechanics and without the housing the mechanism won't work. I appealed the claim, but they stuck fast to the physical vs mechanical damage lin... read more

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Frequently asked questions about Home Warranty of America

How is Home Warranty of America rated?

Home Warranty of America has a 2.5 star rating with 4,201 reviews. 

When is Home Warranty of America open?

Home Warranty of America is closed now. It will open on Monday at 9:00 a.m. 

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