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Home Instead Jacksonville IL

4.8

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Location details

1440 W Walnut St A6, Jacksonville, IL, 62650, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.822 reviews
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annalise fonza's profile image
annalise fonza 
3 months ago

I regret to say that Home Instead staff are not very good at following up, and their online care portal is not reliable or functional. I cannot leave TO DO requests and in order to get some feedback to the posts or communication that I can add, I am forced to call in to the office. In addition, when it comes to the care of my father, caretaker changes have been made without any notification ahead of time. This confuses my father and does not make it easy for him to build trust with the caregivers who have been assigned worki... read more

Audrey Carls's profile image
Audrey Carls 
6 months ago

Incredible service. I found myself in need of sitting/companionship services for my mom at a local Memory Care unit after an incident necessitated 1:1 care, and Home Instead was at the ready on a Saturday morning to help me secure care by Saturday evening. The staff went out of their way to help me on a holiday weekend and I could not be more grateful. 

Julia Robson's profile image
Julia Robson 
7 months ago

We’ve been working with Home Instead for nearly two years to take care of my 95 year old aunt. They’re always on top of her doctor’s appointments and daily cares. They communicate changes in her mental status, discomfort, or needs. They keep me informed on what the doctor says when I can’t make the appointment. My aunt is a dear but she’s set in her ways and I know she’s a bit of a handful sometimes. She has them there 15 hours a day. They are great about trying to keep the same staff with her to help with her confusion. I c... read more

Bryan Dirks's profile image
Bryan Dirks 
7 months ago

The best people, they took great care of both my mother and father. I'd give them my top rating. They are the best. Bryan Dirks 

Jessica Turner's profile image
Jessica Turner 
a year ago

I have worked for Home Instead for 8 years and I could not see myself with another company that is as passionate about something as much as they are with taking care of Seniors in our community. It is a pleasure to be a part of something so big that reaches a huge area of Illinois. 

Frequently asked questions about Home Instead Jacksonville IL

How is Home Instead Jacksonville IL rated?

Home Instead Jacksonville IL has a 4.8 star rating with 22 reviews. 

When is Home Instead Jacksonville IL open?

Home Instead Jacksonville IL is closed now. It will open at 9:00 a.m. 

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