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Home Instead
- Healthcare
- New Bern, NC
About this business
Location details
3601 Trent Rd STE 4, New Bern, NC, 28562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I appreciate how involved Home Instead is in the community and the way they support seniors and families. Their team is always kind and helpful. I see them out at so many events giving back and advocating for seniors.
Had a hip replacement on 4/23 and had hired Home Instead. Had financial problems as they wanted my bank acct. Info. Was told they would draft bills on the 15th and the 1st. And on day 3 of service that account Had been drained. They held my money until my last day of service and then refunded what they didnt use. I spent my recovery thinking I had been scammed and on the phone with bank dealing with overdraft fees because the account was drained. Horrible experience with management but the ladies that cared for me were sweet... read more
My wife and I started services when my wife was in the beginning stages of Alzheimer's, we have had very good caregivers come helping us during the transition. Peg and the RN Deb have help us out and guide us through this journey and they both and the staff have made us feel like family. We hope to continue being with Home Instead for many years.
Home Instead is a wonderful group. The ladies in the office are first class and their employees seem to really care.
Anyone looking into this agency for your loved one do yourself a favor and RUN the other way ! Unfortunately I used this company for a family member and it was an all around awful experience, which resulted in my loved one being put in danger and was seriously injured in their hands. Not once but twice, because of their negligence . How the company handled the incidents were very unprofessional . The aides they send are not properly trained or vetted, and also they are not consistent. The aides called off of work constantly ... read more
Frequently asked questions about Home Instead
How is Home Instead rated?
Home Instead has a 4.7 star rating with 36 reviews.
When is Home Instead open?
Home Instead is open now. It will close at 6:00 p.m.
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