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Home Instead

4.8

About this business

Location details

3601 Trent Rd STE 4, New Bern, NC, 28562, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.831 reviews
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Hollis Barbaro's profile image
Hollis Barbaro 
4 weeks ago

Home instead provided care for my dying stepfather. The manager Peg was very organized and kind in her approach, we had challenges with billing, where inappropriate amounts were added onto bills as well as a 3% surcharge for credit card when I was paying by check. Monitor your bill closely! Additionally, although most caregivers were helpful and supportive of the care, one person came in on the weekend and was not capable of providing the care that my stepfather needed. She inappropriately called in a weekday caregiver on he... read more

Kelly Brown's profile image
Kelly Brown 
a month ago
Janice Allen's profile image
Janice Allen 
3 months ago

555555!!! The aide from Home Instead was a life saver to me. She did such an awesome job with my dad who had severe dementia. My dad even called her an extraordinary person and always enjoyed her visits! She showed not only great compassion but also wisdom in dealing with his different moods. My overall experience with Home Instead was quite positive. 

sean mabe's profile image
sean mabe 
3 months ago

I recently re-painted an office here for Matt. He was very accommodating and took the time to show me around the whole facility. Really appreciated how organized and welcoming it was, I would recommend to anyone in need of their services! 

Matt Rosenberger's profile image
Matt Rosenberger 
a year ago

Home Instead does a great job. Highly recommend this company! 

Frequently asked questions about Home Instead

How is Home Instead rated?

Home Instead has a 4.8 star rating with 31 reviews. 

When is Home Instead open?

Home Instead is closed now. It will open tomorrow at 9:00 a.m. 

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