Home Instead

Jenn Christy 

on Google

2 weeks ago

As an experienced caregiver, caregiving administrator, and former employee, I believe families considering this agency should understand that ownership changed in recent years, and my recent experience showed that internal operations were often inconsistent and reactive rather than structured and proactive. During my brief tenure there, communication was frequently unclear or limited, documentation was inconsistent, and changes in staffing and scheduling occurred abruptly and without transparency. When internal systems lack ... read more

Mark R 

on Google

a year ago

My mother’s home was burglarized a few months after my father died, on the same day my mother always hired Home Instead to sit with him. I will always believe that someone at Home Instead either provided information to the burglars about my mom’s schedule and other details of the house (lack of a burglar alarm, best place to enter, dogs, valuables, etc), or that a Home Instead employee committed the burglary him/herself. Think about it - what business is better for finding out everything a burglar needs to know? The burglars... read more

Mike Rowles 

on Google

2 years ago

I would like to very highly compliment the quality of care my wife Sandy received from Home Instead during her fight with cancer. The care givers were on time, very gentle and understanding during their visits to our home. They were professional at all times. My wife enjoyed conversing with each care giver and was comfortable with them being in our home. Janette Allen, Engagement Coordinator skillfully set up our Home Instead care program. She cares deeply about all her clients and strived to give us the best care program po... read more