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Home Instead

4.3

About this business

Location details

1021 Eden Way N #121, Chesapeake, VA, 23320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38 reviews
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Aisha Burgess's profile image
Aisha Burgess 
a month ago

ABSOLUTEY HORRIBLE!! THEY FAST TALK YOU AND DONT LISTEN TO YOUR NEEDS. I MET W/ AN OFFICE COORDINATOR PRIOR TO GETTING SERVICE AND SPECIFICALLY DICUSSED THE NEEDS FOR MY MOM. HOWEVER, THEY SENT ME AIDES THAT COULDNT OR WOULDNT DO TASKS THEY SAID THEY WERE CAPABLE OF DOING. THEN WHEN THE 1ST AIDE DIDNT WORK OUT THEY SENT ME SOMEONE ELSE WHO WAS VERY INEXPERIENCED. BE CAREFUL BC THEY WILL SEND OUT PEOPLE TO ENSURE THEY KEEP MONEY COMING IN EVEN IF THEY ARENT A GOOD MATCH. NON PROFESSIONAL ALL AROUND FROM THE OFFICE TO THE AIDE... read more

Jann Hunt's profile image
Jann Hunt 
9 months ago

Initially I was very impressed. I needed someone in a hurry for after-hospitalization care. However, in the two and a half weeks I had 13 different caregivers, only one, or possibly two, of which I would ever have back again. In addition I was only given one piece of paper, no copies of anything I signed at the initial contact. I had no opportunity to review all the papers that were thrown at me to sign. Having just being released from the hospital I was in no position to appreciate some of the terms, like the 4 1/2% fee for... read more

Windon Biesecker's profile image
Windon Biesecker 
9 months ago

I don’t know how we would have stayed sane during the past year without our amazing home caregivers! We clearly have the “dream team !” Judy Shaw is here in the daytime, and Ivonne Limongi is our overnight guardian. These two women are simply the best caregivers ever! In addition, we have excellent help from Marcia Merritt. Home Instead is a must-have if one ever needs a companion or caregiver! 

Bert Rakestraw's profile image
Bert Rakestraw 
a year ago

We have been using Home Instead in Chesapeake for over 6 years and during that time, they have been professional, caring, and attentive to our needs. We would also like to especially recognize our care companion Carolyn who has been our main caregiver. She has a sweet and loving personality that she brings to our home every shift—always uplifting. She has been the perfect companion for my mom, and I feel very fortunate to have chosen Home Instead out of all the home care services available in our area. Thank you Carolyn and ... read more

Carolyn Hewlett's profile image
Carolyn Hewlett 
6 years ago

I have had several clients use this company and been very happy with the service. 

Frequently asked questions about Home Instead

How is Home Instead rated?

Home Instead has a 4.3 star rating with 8 reviews. 

When is Home Instead open?

Home Instead is closed now. It will open tomorrow at 9:00 a.m. 

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