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Home Instead
- Healthcare
- Crystal Lake, IL
About this business
Location details
735 McArdle Dr F, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had a great experience working with Home Instead. We always found them available and quick to respond to any/all calls or inquiries. They were flexible with our schedules and we changed from short day shifts to multiple days and ultimately even needed over night care. Thank you Home Instead for working with us and always providing solutions to our home care needs.
They were prompt, professional, fair and accommodating. Got us care within 24 hours and had all shifts covered. No long term contract to worry about.
Heather has been an incredible caregiver for my nana. She is with her a few hours a couple days a week, but the compassion, kindness, and dedication she shows goes far beyond the time she’s there. She consistently goes above and beyond to make sure my nana is cared for, comfortable, and happy. Heather treats her with so much patience and respect, and over time she has truly become part of our family. It gives us peace of mind knowing my nana is in such caring hands. We are beyond grateful for everything Heather does and coul... read more
Caregivers were great. However, the company had my mom pay for two weeks upfront and after one week of care center sent invoice for that week of care. Then they proceeded to take that money out of her account, even though they’ve already been paid for two weeks . I was told that we could do nothing about it until their next billing cycle in two weeks. So they basically left my mom penniless until after the first of the month. Way to take advantage of the elderly.
Home Instead, as the name suggests, is for me a workplace like a home. I received all my training here, if I have a doubt, question or problem regarding work I simply pick up the phone and get an answer, if there is a requirement for a task I have no experience in - I call and at a time that is convenient for me I come to the office to receive training and coaching. In this company, they take care of a good relationship between the employees, activities together, greetings and thanks. Thank you Home Istead for giving me a co... read more
Frequently asked questions about Home Instead
How is Home Instead rated?
Home Instead has a 4.5 star rating with 37 reviews.
When is Home Instead open?
Home Instead is open now. It will close at 6:00 p.m.
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