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Home Instead

4.5

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Location details

209 Dundas St E #300, Whitby, ON, L1N 7H8, Canada

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4.534 reviews
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David Kerr's profile image
David Kerr 
a month ago

I'd like to take the time to celebrate great service. Rose and Sarafina, consistently displayed a level of care and consideration that went beyond the contract agreement. In an industry that is often filled with people that have forgotten the value of genuine care and concern for the other person, Rose and Sarafina lead a team of PSWs that enriched our experience with our aging parents. Thank you and God bless you! Keep up the excellent work! 

Lisa Rankin's profile image
Lisa Rankin 
2 months ago

Would recommend- I was able to go away for a few days and felt very confident with the care. Right from the first contact with the company throughout the process Home Instead was caring and considerate and supportive for all questions. They made us feel very important- will definitely use their service again. Thank you. 

Donnamarie Babich's profile image
Donnamarie Babich 
2 months ago

They don't notify you when the house cleaner is not coming. The sent a cleaner, I had to pay someone else to clean after she left. I asked them not to send her back. Today, knock on my door and there was the person, I asked them not to send. Today I took pictures when she left. Didn’t clean the ledge around the bathtub. Didn’t clean the grab bars or shower bench in the bathroom, or the wall tiles. The counter not cleaned properly. Faucet not cleaned and outside the toilet bowl not cleaned. I am disabled, I need someone to cl... read more

SB's profile image
SB 
4 months ago

I would highly recommend Home Instead to anyone that is looking for loving and professional in-home care. I cannot say enough good things about Rene, Rose, and all of their healthcare team. Every last one of them. They not only cared for my mother compassionately, but cared for all of US as well! Do not hesitate to give them a call. 

Peggy Geddes's profile image
Peggy Geddes 
5 months ago

A quick review in lieu of a dozen red roses to both Renee and Mary PSW for the very competent thoughtful efficient care both continue to provide. The client LK was being considered for palliative care. HomeInstead.ca prompt effective intervention enabled his return home to enjoy his end days with his dog. The cry of his heart from the hospital was, "I just want to be in my own home, on my couch, watching my own movies, on my own TV with my dog." At 97 what else matters! LK is a part of the greatest generation that ever lived... read more

Frequently asked questions about Home Instead

How is Home Instead rated?

Home Instead has a 4.5 star rating with 34 reviews. 

When is Home Instead open?

Home Instead is open now. It is open 24/7. 

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