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Home Helpers & Direct Link of the Tri-Cities
- Home Health Care
- Kingsport, TN
About this business
Location details
247 Broad St #202A, Kingsport, TN, 37660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Tony Austin, Owner had a September 18 scheduled appointment and did not show up, send a substitute nor call to cancel or apologize. He is aware of our disabilities. That Friday was grocery shopping day and we were unable to buy groceries. He is unreliable.
Business response:
Dear Mr. Huffaker, I regret that this unfortunate event occurred, and sincerely apologize for the hardship it created. As owner of the agency, I take full responsibility for the missed visit. There is no acceptable excuse for this to happen. Home Helpers of the Tri-Cities has prided itself on being a reliable and consistent provider of non-medical home care to our clients throughout the Tri-Cities since we began operations nearly three years ago. I want to assure you that we take our responsibility seriously. That is why I g... read more
Tony Austin, Owner had a September 18 scheduled appointment and did not show up, send a substitute nor call to cancel or apologize. He is aware of our disabilities. That Friday was grocery shopping day and we were unable to buy groceries. He is unreliable.
Home Helpers have been more like God Sent Angels than any other description I could give! They have been helping with my mom for 4+ months now and I could not be more blessed!!! My mom adores them and they have become like part of the family in an inspiring way of taking care of her needs, not as hired help, but with a way that denotes they genuinely care!!! I could not ever say enough about how much anyone who is considering using this service will be tremendously blessed!!!
Frequently asked questions about Home Helpers & Direct Link of the Tri-Cities
How is Home Helpers & Direct Link of the Tri-Cities rated?
Home Helpers & Direct Link of the Tri-Cities has a 4.3 star rating with 13 reviews.
When is Home Helpers & Direct Link of the Tri-Cities open?
Home Helpers & Direct Link of the Tri-Cities is closed now. It will open at 7:00 a.m.
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