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Home Decor Liquidators
- Furniture Stores
- West Columbia, SC
About this business
Location details
2410 AUGUSTA ROAD SP120, #Q, West Columbia, SC, 29169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You don’t get the furniture you pay for. I spent over $1000 was told 2-6 weeks and it’s been months and no furniture. They refuse refunds, they don’t care about the customer, apparently this is funny to them. GO SOMEWHERE ELSE!!!!
Recommendedcustomer service was very helpful. Her name was Heather and she was a joy to work with..
Poor customer service. They sell you by saying how great their warranty is right ? Well I put in a warranty request 2 months ago and have yet to hear anything back. I have even tried following up by sending an email. Also whenever i called the store to see about this issue, I got a very rude response. Will not purchase from them again.
I'm still waiting for my living room set first they say in a couple they , than they say after Christmas , later by 12/ 28 and now they say maybe another month ...
Never ! Rude people and worst furniture ever.
It took me 2 months to get my furniture! I had to call them several times and the customer service is very nasty! Will not buy anything else and wouldn’t recommend it to No One! I paid in cash😡
Good Customer Service. Quick
Same as everyone else has said.... spent money ... no merchandise as of date!!! No phone call .... can’t get a refund though I was told that I could! Nasty attitudes... pretending to be professional! Awful! The worst service I have seen in a longgggggg time!
Business response:
Hey Cherokee Red so sorry to hear your experience wasn't awesome. What can I do to make it right?
Paid for my bed in full 6/1. Have not received bed, refund, or an apology. Just an nonchalant attitude from Sam blaming Covid-19 & Ashley furniture. I asked him to put himself in the customer shoes or at least call to update the customers of delays but, it fell on deaf ears. Corporate customer service wants you to text your complaint. If your having issues with HD please file complaints with the BBB. Enough complaints will bring about change. It's not a fair business practice to take money from customers for items not in sto... read more
Frequently asked questions about Home Decor Liquidators
How is Home Decor Liquidators rated?
Home Decor Liquidators has a 3.9 star rating with 678 reviews.
When is Home Decor Liquidators open?
Home Decor Liquidators is closed now. It will open at 9:00 a.m.
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