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Home Center Outlet
- Home Improvements
- Kennesaw, GA
About this business
We specialize in bath vanities, kitchen cabinets, iron doors, interior and exterior doors, windows, flooring, freestanding bathtubs, hardwood, laminate, tile and much more!
Location details
1055 Big Shanty Rd NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
RecommendedNathan was extremely helpful and knowledgeable
Business response:
Wonderful! Thank you for the feedback.
Had a great experience! Super helpful. Nathan H answered all of our questions with patience!
Business response:
So good to hear! Thank you for sharing.
Have purchased several doors from their $50 ‘imperfect’ selection and have been very happy with our purchases. The sales associate (Dexter) we dealt with most recently was extremely helpful!
I purchased an outswing door. I was not told the metal footing would be located on the inside of the door as I and the sales rep, Sarah, reviewed the picture of my current door on my home so that she could create the drawing to submit to the Atlanta location to build the door. Never once did she state the footing would be on the inside (located in the house once installed). When I received the door, the door was hinged correctly but the footing was incorrect. I called the store stating what the problem was. Sarah let me know... read more
Business response:
Hi, Ericca. My name is Autumn and I wanted to let you know that we've received your review and are looking into the situation to correct it promptly. We have, however, tried to contact you via phone and email and haven't heard back. So, when you have time, could you email me at autumnb@homecenteroutlet.com so we can get this taken care of for you.
We purchased Tub and shower faucets several months ago for our Master Bath - the one question we had was "is everything included in the kit that I will need to install?" The answer was yes.................well fast forward to our demo and renovation my husband discovers that we are missing a key part of the installation of the shower faucets. We go to the outlet center and find out that we have to order that part which cost us an additional $$. WE already have our contractors scheduled to lay our tile - then we have to pay a... read more
Business response:
Hi, Lisa. I'm sorry to hear about the inconvenience. I wanted to let you know that we have seen your review and are looking into it right now. I will be in touch with you shortly. Also, feel free to email me at autumnb@homecenteroutlet.com
We love our new iron door from Home Center Outlet! Special thanks and kudos to Alex Brownlow. You were so helpful, patient and kind throughout the entire process. We will definitely be back for our next home project. Thanks again!
Business response:
Thank you for the kind words! We will let Alex know!!
The good news is that Alex was very helpful with the design and materials selection. The bad news is 1) your Cambria policy cost you my business, you are priced way more than market and your minimum is excessive as well and you train your people to present it as if the policies are Cambria's. They are not and it was very easy to find an alternate provider at a fraction of the cost; 2) Your "return policy" is onerous. I know you say it is to keep prices low but projects always take longer than expected and some quantities are... read more
I really love my door that I purchased from you. My only problem is the installer , my beautiful door that left your show room was damaged by the installer and of course he will not return our calls or texts. Please be careful if you get referred to a John Goodwin at Patriot Door LLC you will not be pleased with your service.
They show items on website and tell you they have the item and when you go to pick up they don't have the item
Business response:
We do have the door. It’s the wrong swing for your house. We’ve contacted the manufacture and are waiting to see if we can get more glass just like that one
Frequently asked questions about Home Center Outlet
How is Home Center Outlet rated?
Home Center Outlet has a 4.4 star rating with 222 reviews.
When is Home Center Outlet open?
Home Center Outlet is open now. It will close at 5:00 p.m.
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