Home Care Solutions Lebanon (virtual office)

Douglas 

on Birdeye

a month ago

this company is a joke. nothing they bragged about came true. once i oked medicare to pay them they stopped all meaningful treatment and kept replacing nurses with volunter helpers with no experience. appointment after appointment they were a no show. each nurse working for the hospice had no idea what other nurses were doing. no cohesivness to their planning. each day was a complete incompetent screwup. their license should be discontinued. again. THEY ARE A JOKE NOETHERN ARIZONA HOSPICE IS A COMPLETE JOKE 

Carolyn R. 

on Birdeye

3 months ago

My mother died of a very painful skin infection that turned into sepsis because first Assured Home Health and then Assured Hospice did not treat a wound on her arm properly. Instead of recognizing early on that the wound needed more than a bandage change, they let it go for days with multiple Assured nurses being aware of the increasing redness and swelling. Assured nurses also heard her in distress. Finally, when a nurse did take it seriously, the Assured doctor she contacted prescribed an oral antibiotic that was not ap... read more

Jeremy M. 

on Birdeye

a year ago

All the ladies that came out during my mothers last weeks were awesome! They all gave the best, whole hearted care and were always available when needed...by phone or in person. We were not always home due to work schedules but the nurses never failed to correspond with questions about how the night before was and what we needed to do next. The nurses and nurses aids at Hospice of Lancaster were the absolute best!! Thanks to you all for your services and helping us through this difficult time. PS the equipment delivery guy w... read more

a a. 

on Birdeye

a year ago

If you can find another agency to care for your loved one...Please do it!!!!!!! This is not the agency for you or anybody else except maybe a pet rock.........!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

James B. 

on Birdeye

a year ago

This is the most Incompetent place I have ever had to deal with. My has been out of supplies for over a month and no one can replace the order. We have had to find suppliers where ever we can to purchase out of pockets. 

3LeGGeDcRoW 

on Birdeye

a year ago

I was refused the revocation I kept requesting. What a damn nightmare I had to go to a Dr to have then release me from hospice. Never again will I go into hospice. The University of Tennessee hospice services kept me from revolting and it took a letter from another physician for the hospice to release me. The billing did not disenroll me so I’m liable for the Drs bill of $195. It was the knowledge that hospice had that knew I had to be disenrolled for Medicare to pay for my Dr visit. Totally incompetent and has still NOT cor... read more

Cheryel L. 

on Birdeye

a year ago

I am sorry to say Assured has failed our family, leaving us to seek out a different Hospice Agency. Please beware of the bath aids 

T D. 

on Birdeye

2 years ago

My Mom recently broke her hip and after a month in a rehab facility they sent her home with PT to be done by Assured. They said that they would get her back to where she was prior to the fall. From that moment on things have been a clown show with my Mom falling through the cracks. We had to request 3x a week for her which was met with resistance and once approved was only done for 2 weeks. Then back down to 2x a week for a couple of weeks, and then to 1x for a couple of weeks. I got notified today that they were discha... read more

aaron w. 

on Birdeye

2 years ago

they got us supplies on time but the staff were rude and unproffesional, also they will discharge you without notice or communication, and will lie to you about paying for ambulance bills etc