Home Air Care- Tricounty Air Care

Jill Morgan 

on Google

2 months ago

We had a terrible experience with Tri County Air. They diagnosed the issue with our AC incorrectly and we waited 7 days for a part that was backordered that we didn't even need. They were unhelpful in trying to escalate the issue to Lennox. One woman hung up on my husband and another told me I needed to call Lennox myself and complain. This is the company that we paid to install our units (that were still under warranty) and paid an ongoing service fee for checkups. We called another AC company and they had our AC fixed in 2... read more

mike snyder 

on Google

4 years ago

Tricounty replaced a coil for my 5-ton central AC unit, and it was a disaster. For starters, they were supposed to arrive in the afternoon but showed up about 8:30am with no advance notice, which they were also supposed to provide. Company had a coil that matched specs for system, but it was 3" larger than the existing coil. Per the owner, they knew this in advance, but rather than order the right unit, they installed anyway. When they arrived to install the coil they could not get it through the attic door. In the process... read more

Angela Evangelist 

on Google

5 years ago

Talk about top notch service in every single way!!!! Our AC went out and needed replaced. We got two different estimates and called Tri county for a third. Wish I would have called them first!!! Brian was here within an hour and gave me a no BS estimate for what I needed. He had a crew here two days later and installed a new complete system!! They were efficient, professional, and knowledgeable! Heather in the office went above and beyond to care of everything on the phone quickly and efficiently...super sweet and so so ... read more

Cecil 

on Google

5 years ago

Tri County has taken care of my parents for many years. So when it came time for me to change my ac care to another company I gave them a shot. They had someone out right away and the tech was fast and efficient. I’ve not had any trouble since. But I’ve had them out to do maintenance work and they have done a wonderful job. I don’t usually take time to sign in online to give recommendations but my parents have been happy with them and now we are to. From the office mgr to the owners to the tech that’s taking care of us they ... read more

Buddy gaskill 

on Google

2 years ago

We called in the morning and they said the tech would arrive between 1:00pm and 4:00pm and they sent Daniel out and he arrive on time. He was very professional and you could tell he knew what he was doing, and he paid attention to detail. He did the little things he didn’t have to do to make sure bad things didn’t happen again and ensure your a/c would would perform to the best it could. He corrected things that other companies left like seal up some cracks in the unit in the attic. He saw some tape other companies left an... read more