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Holt Phillips Services
- Heating & Air Conditioning/HVAC
- Niceville, FL
About this business
Call today to learn more about the Trane heating, air conditioning and air filtration products provided by this independent Trane Comfort Specialist™ dealer
Location details
4618 E Hwy 20, Niceville, FL, 32578, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | 7:30 a.m. to 5:00 p.m. |
My wife and I have used Holt Phillips Services since moving to Niceville 12 years ago in 2008. I gave them a call in the spring of 2009 and requested they come give our 1994 heat pump unit a spring check-up and install a new digital thermostat for us. This visit, and the next several were all largely unremarkable. Our troubles with the company began in 2014. Although our unit was still operating relatively reliably given its age, a freon leak developed in early June 2014....Continue Reading
Business response:
We installed this system on 06/10/14. We refunded his 200.00 plus dollars for his previous invoice on his old unit because he was buying a NEW one. On 08/29/14 his TXV went bad and was replaced at no charge. In 2017 we found a crack in the drain pan and it was replaced at no charge, NOT charged the $200 he claims. On 04/18/18 we found his evaporator leaking and replaced it for $329.10 to pay for labor (coil under parts warranty). None of this is from anything we as a company have cause, all these were mechanical failures. No... read more
RecommendedI’ve known this company since it started and can absolutely validate and confirm their technical skills and business ethics are above reproach. Honest, Fair, and Fast, you get top level service from Holt Phillips!
We just had a new central air system installed, they did a great job. They were prompt, professional and personable.
Great company and customer service. Even on weekends they give a quick personal callback. I’ve always had professional reps and reasonable advice and service. Highly recommend.
Business response:
Thank You Tricia. We appreciate you!
This was the worst customer service I have ever experienced. Michael was extremely rude cutting me off at almost every word. I was not able to complete one sentence with this guy and his dismissive, condescending attitude. Even when I agreed with him he would argue with me and treat me like a complete idiot. We contract several HVAC companies at our commercial properties and I will make sure they never use this guy. I should have asked him to leave immediately, but I gave him the benefit of the doubt that he was just hot and... read more
Business response:
Sorry you had this experience, but could you tell me what name this was under, as I don't have a Jamie Barnes in my computer. Thanks
I have used them several times now and received great, quick service. Jan had always been so nice and helpful. I recommend them!
Frequently asked questions about Holt Phillips Services
How is Holt Phillips Services rated?
Holt Phillips Services has a 4.8 star rating with 264 reviews.
When is Holt Phillips Services open?
Holt Phillips Services is open now. It will close at 5:00 p.m.
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