Holiday Inn Express & Suites Rock Hill, An IHG Hotel

Tim Prescott 

on Google

a month ago

Nice hotel. Nice location. Breakfast is solid. Front desk staff are great! Was able to print a bunch of important documents in the business center which was a relief for sure. Room cleaning left a LOT to be desired. Took the no service hanger off our door at 9:00 a.m. and the room wasn’t made up. Stopped by front desk the next morning and asked them to make up our room. They took out the trash and gave new towels. That’s it. No beds made, no bathroom tidied, no new coffe. No toilet paper. Nothing. Walked down the hall later ... read more

Debbie Goodlof 

on Google

a month ago

If you're going here for more than one night, choose another hotel. Had to go to front desk for towels, toilet paper, tissues, telephone and clock. Terrible service - no housekeeping at all, no one ever came to my room and we were there 4 nights. Complained to front desk but to no avail. Stay away 

angelina 

on Google

a month ago

Really disappointing stay overall. I arrived to check in and was told my room wasn’t ready yet, so I waited around before being moved to a different room. That room was missing hand soap, and the conditioner dispenser in the shower was filled with something else, possibly shampoo or even body wash. I only realized while in the middle of washing my hair. I tried calling the front desk twice and no one answered, so I had to go downstairs with wet hair and an unfinished shower to let the receptionist know. I went back upstairs ... read more