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Holiday Inn Express & Suites Montgomery E - Eastchase
- Hotels
- Montgomery, AL
About this business
Location details
9250 Boyd-Cooper Pkwy, Montgomery, AL, 36116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't stay here!!! Reservation made through IHG canceled with no explanation. No attempt to resolve the issue. Avoid at all cost. I will avoid IHG in the future because of this interaction. Extremely dissatisfied and disappointed. I loyal IHG Rewards Traveler for over a decade. No Longer.
I stayed at this hotel for 3 weeks and the level of neglect was honestly unbelievable. Not once during my entire stay did housekeeping come to clean the room, take out trash, replace towels, restock toilet paper, vacuum, or change the sheets. I even went to the front desk multiple times to request service and nobody ever showed up. I eventually had to start going to the industrial laundry room myself to ask the laundry attendant for clean towels while bringing my dirty ones down like I was running my own housekeeping service... read more
Above and beyond to ensure our groups stay was enjoyable. Put up with some grouchy old ladies. Cannot express the hospitality received from all staff during our stay.
The management of this hotel needs significant change or adjustment. They ran out of several items including: Breakfast items (Coffee Cups, Milk, Pancake Mix, Biscuits, etc.), towels, and more. The WiFi went out multiple times, and they didn’t know why or when they would fix it. The cleaners left early one day without getting to a dozen rooms. The receptionist up front had to go clean rooms. Assuming that’s not part of her job description. They need cameras in the hallways and main public places. Someone stole the tip from t... read more
Frequently asked questions about Holiday Inn Express & Suites Montgomery E - Eastchase
How is Holiday Inn Express & Suites Montgomery E - Eastchase rated?
Holiday Inn Express & Suites Montgomery E - Eastchase has a 3.9 star rating with 793 reviews.
When is Holiday Inn Express & Suites Montgomery E - Eastchase open?
Holiday Inn Express & Suites Montgomery E - Eastchase is closed now. It will open tomorrow at 9:00 a.m.
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