This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Holiday Inn Express & Suites Gaylord, An IHG Hotel
- Hospitality
- Gaylord, MI
About this business
Location details
525 Dickerson Rd, Gaylord, MI, 49735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Holliday Inn has really slipped. I have stayed in multiple states and all over MI. Although there have been quite a few new locations built the quality of the build and finish are low with very poor workmanship. I constantly wish I had my toolbox with me to fix items. All of with with bloated price, at $180 average price it is aggravating. This place should still be a $60 a night place.
You would have thought the Front desk lady was disgusting her attitude was like nothing i experienced. The Housekeeper with the long brownish hair and glasses, her scrubs were a different color than the other Housekeepers needs to watch how she treats others, I understand respect your elders but your elders should respect you too. Not to mention I am a paying guest not sure if that even matters at this establishment because it sure did not seem like it.
Excellent location! I don't now where to start with my concerns. Okay 1st of all the elevators was not working. I explained to the front desk associate that I had hand surgery the day before and I couldn't carry my luggage up stairs. Therefore I requested to be moved to the 1st floor. He said that he couldn't change my room. The associate could have offered to help with my luggage but didn't offer any assistance. Number 2 my room had a chaise sofa which have stains of food or some other substance. Number 3 my room entry door... read more
This hotel ruined my families entire trip up north. We found BED BUGS crawling all over the pillow!!! Disgusting! It all started with my daughter saying “eww, I’m not sleeping here, there is a bug!” I went over there and the bug was so big, it had obviously been a problem for a while. I caught it in a hotel cup and told my husband to pack up. By this time I had seen several bugs in the same pillow. I took the bug to the front desk and said we have a huge problem. The front desk guy took the cup and called a manager. I believ... read more
This hotel ruined my families entire trip up north. We found BED BUGS crawling all over the pillow!!! Disgusting! It all started with my daughter saying “eww, I’m not sleeping here, there is a bug!” I went over there and the bug was so big, it had obviously been a problem for a while. I caught it in a hotel cup and told my husband to pack up. By this time I had seen several bugs in the same pillow. I took the bug to the front desk and said we have a huge problem. The front desk guy took the cup and called a manager. I believ... read more
Frequently asked questions about Holiday Inn Express & Suites Gaylord, An IHG Hotel
How is Holiday Inn Express & Suites Gaylord, An IHG Hotel rated?
Holiday Inn Express & Suites Gaylord, An IHG Hotel has a 4.1 star rating with 504 reviews.
When is Holiday Inn Express & Suites Gaylord, An IHG Hotel open?
Holiday Inn Express & Suites Gaylord, An IHG Hotel is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com