Holiday Inn Express & Suites Florida City-Gateway To Keys by IHG

Hgfd Asgd 

on Google

a month ago

Room: The carpet was stained, bed was stiff, and the chair was dirty. The next day there were flea bites on my wrist. Stay at your own risk. Bathroom: The water pressure was sad. The bottom of the tub was dirty, and their was a burn mark on the top outlet from what appeared to be a gnarly spark. Free Breakfast: Not a single piece of fruit for breakfast, and the sausage was soggy. 🤮 My fiance is going to have a hard time convincing me to save a few bucks staying at a Holiday Inn Express. 

Elisa Sendelbach 

on Google

a month ago

Breakfast was good and staffed with friendly, helpful people. We stayed 4 nights and there were crumbs, dust, small garbage items on the carpet all over the main area that were there upon check in and never got cleaned. I spilled a bit of water in the bathroom and used a towel to clean up the floor and the towel was black from dirt. I dropped something in the tile entryway and when I picked it up I couldn’t believe the filth all along the wall 

Bill Whitcomb 

on Google

a month ago

Mediocre rating based on room issues. The room, positive, was clean and beds comfortable, good pillows. The biggest problem was water, unsatisfied with shower due to low pressure. Worse the second night there, water was off in the middle of the night for hours when pressure came back on the noise was horrendous. Instantly awake and on on my feet, my wife exclaming "what the hell was that?" It was our toilet, tank was empty, I have no idea why it screamed. Heard neighbors doors open and close. I am up every night using the re... read more

Daniel Yerger 

on Google

a month ago

Staff couldn't find our reservation by name, then told us it was only starting the next day, then corrected it when given the reservation number. We were then placed in the room directly next to the 24 hour gym onsite, which meant going to bed and waking up to the thump of people on treadmills. During day hours the cleaning staff congregate outside of our door and talked loudly despite being asked to please keep it down or take the discussion elsewhere.