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333 SW 11th St, Des Moines, IA, 50309, United States
Get directionsFor being a gold member, I could not believe how rude the lady was at the front desk , especially in Iowa. I was not expecting rude service and I was trying. To get the information for the right credit card and told her that people behind me could go ahead of me and she said oh no, they can wait. If I was the boss I would fire her, not the way I would want my company represented.
Staying here for the half marathon. They were so helpful from dining options, transportation and late check out. Staff treat you like a guest in their own home. Property is a bit worn but definitely not a reason not to choose the property
Stayed there for three days. All three days there was internet issue yet to get resolved. The internet was too slow that it doesn't even load messages. I had a lot of work to do which I couldn't because of the internet problem. If you need internet better not choose this hotel. Rest is fine.
Friendly service, clean room, & good location. Also want to give a special shoutout to Richard, who was driving the shuttle to & from the EC concert. Very helpful & friendly.
Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel has a 4.5 star rating with 713 reviews.
Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel is open now. It is open 24/7.
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