Holiday Inn Express & Suites Braselton West, An IHG Hotel

Howard A. Malcolm (malcolmhow77) 

on Google

3 weeks ago

odd reception???????????????????????????????????????????????????????? 

Steven Giovanniello 

on Google

4 weeks ago

Be aware of this Hotel. They book with third party companies, like Booking .Com. Back in November ,my wife had an injury that required the need for a Handicap acceccable room. The hotel refused to accommodate my request because I had booked two weeks before her injury. I was forced to cancel my reservation and was refused a refund because this was booked with a third party which I was not aware of at that time.The Hotel refused to intervene. Very dissappointed with the Holiday Inn corporation. 

Steffanie Hibbard 

on Google

a month ago

Staff were very professional and willing to go the extra mile. Clean rooms. 

Gregory Alvin 

on Google

2 months ago

Front desk on 12/27 was rude and pushy when I was requesting a late check out, even as a high ranking rewards member. Now I’m dealing with the fact they didn’t apply my points correctly when I paid an extra $50 for points along with my stay. Will never stay here again. 

David Williams 

on Google

3 months ago

I booked two rooms last weekend for three nights, one king and one double queen to be near Road Atlanta for an event. The good: Hotel was generally clean, newer build and modern, good parking availability. Beds were comfortable. Provided breakfast food and coffee was decent the two mornings we were able to get it. Wifi worked well. The bad: A bit of 'death by a thousand paper cuts', there were just so many annoying little things during our stay. None of them on their own would be a big issue, but a bunch of them together bec... read more