Holiday Inn Express Brooklyn - Bushwick, an IHG Hotel

Jae Martinez 

on Google

10 months ago

Avoid This Hotel – You’ve Been Warned Three weeks. That’s how long it’s been since my stay—and they still haven’t returned my deposit. We’ve contacted the hotel directly multiple times, only to be told they don’t handle refunds. Why? Because they’re “in a transitional period” and no longer operating as a Holiday Inn. They actually told us to contact Holiday Inn corporate. We did. Repeatedly. Each time, we were promised a call back that never came. This is not just poor service—it’s blatant disregard for customers. Holding on... read more

Alyce Stemmons 

on Google

2 years ago

We had a bad experience with this “hotel.” Actually it’s not a hotel anymore but we didn’t know that when we arrived in Brooklyn after dark, with 2 kids, hungry, after a very long drive. I’m not sure why it was even possible for us to book it. So we had to find another hotel to stay in that same night. So very stressful, since we were new to NYC and didn’t know our way around. 

Sara Roberts 

on Google

2 years ago

THIS HOTEL IS CLOSED. We booked on 17th August for 5 people for a week in November, only to arrive to find the hotel had been closed since 8th August and turned into a private facility. We had not been notified and the staff at the facility could not help us. We were left with no hotel room and having to find another hotel for a week for 5 people. 

Alex F 

on Google

2 years ago

!!!!!Vorsicht Hotel gibt es seit dem 08.08.2023 nicht mehr. Wir sind heute angekommen und mussten uns von der Security an der Türe abweisen lassen mit den Worten das ist kein Hotel mehr. 

Asia Maya 

on Google

2 years ago

DO NOT BOOK HERE! We arrived on 9/14/23 after booking our room in May. We were turned away. This hotel is being converted into housing. You will not be able to check-in.