Hockessin Family Medicine LLC

Bob M. 

on Birdeye

a month ago

Place is terrible. Staff left my 85 year old mother suffering in the waiting room in a hypertensive crisis for over 6 hours. Left and went to an urgent care. Please do yourself a favor and go elsewhere for any health emergencies.  

Kelly G. 

on Birdeye

4 months ago

If it wasn’t for my doctor, I wouldn’t step foot in that hospital. Had major surgery and was discharged ion my own. Nurses were sitting eating Doritos and one got me a wheelchair and went back to relaxing. With instructions of no lifting and not been on my own walking, I loaded my wheelchair up with my suitcase, backpack and flowers. Pushed my wheel chair down to patient pick up. Dropped my flowers on the way out of the elevator on  the  ground. I sat on the floor crying,  totally humiliated. I know people who wouldn’t treat... read more

Becky K. 

on Birdeye

7 months ago

My daughter had a procedure that required her to be admitted and have it performed in the OR.  From admittance until she was released, we encountered excellent care given by 8 different medical staff which included nurses, anesthesiologists, and her doctor.  Every single one of these professionals conducted themselves not only professionally but with kindness, care, and complete and thorough knowledge of each role they performed.  I would highly recommend Christiana Hospital to anyone.  We left with confidence that her medic... read more

UA S. 

on Birdeye

a year ago

Both Dr. Higgins and RN De'Ja are provide great service by listening to patient concerns and offering multiple solutions. The ER Team that triaged me was also great, Dr. Hsu. The positive review ends there. At shift changed I ended up with Dr. Adorno. Dismissive, inpatient, and could not/would not give me the time of day when I explained I've explored every avenue she suggested and still don't feel well. I totally understand that ER medicine may not provide all the answers, but to send a patient home that still feels th... read more

Kathy C. 

on Birdeye

a year ago

When patient concerns are brought directly to her after chain-of-command is exhausted & creative attempts to connect via social media are what's left as options, Dr. Nevin nor her office associates take opportunity to hear the patient out. She seems to rely on a bizarre "Leadership" model which causes supervisors to refuse contact as well by funneling calls down to the very same employees patient has complaints about. The attempts for resolution are thwarted by this circuitous system. In addition, the outright refusal to eng... read more

K.C. 

on Birdeye

a year ago

The Emergency room service is the worst I've ever been to been in waiting room my wife in pain nine people came in after her already been seen, I would never come Here I'll probably die in the waiting room  

Green E. 

on Birdeye

a year ago

As I sit here in the emergency room next to downtown Wilmington, I am writing about the emergency room service and staff. Presently , I have had ny sick mother here over 4 hours waiting to be seen as she suffers. The staff behind the glass registration window have been notified 3 times of the urgency. We have been told 4 people and then 2 people but are sitting at the door where I can keep a count of all movement in a out of the automatic doors into the treatment area. My mother is a bad shape and the staff is occupied wit... read more

Tom B. 

on Birdeye

a year ago

An absolute nightmare to deal with entry through the Emergency Room. Thirteen hours of a hall bed where private demographic information, test results and doctor discussions are said openly within the hallway for all to hear. What a flagrant violation of patient privacy HIPAA laws! From a hall bed when emergency got even busier to what they call a Z Bed. The Z Bed consisted of five hours in a public hallway on the fourth floor with no monitoring, facilities or care. To use a bathroom consisted of a 200 foot walk being held u... read more

Subhotosh K. 

on Birdeye

2 years ago

I am extremely dissatisfied with the web-site of this organization. In my patient portal, there is a notification of unpaid bill (from april of 1920. I do not have any unpaid bill. When I called the billing department - I was told to ignore it. It is a computer error and they cannot do anything about it. It has been there since 1920 Recently I got a notification that they (CCFM) have discontinued their relationship with Humana Care. However, customer service could not answer my questions regarding this. I was told to contact... read more