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Hobbytown Usa

4.3

About this business

Location details

2020 Gunbarrel Rd # 150, Ste 150, Chattanooga, TN, 37421, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.362 reviews
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Tuey J.'s profile image
Tuey J. 
8 years ago

Pretty good store wide selection a lot on different things in inventory helpful but could use some tweeking overall a B - 

Seth N.'s profile image
Seth N. 
8 years ago

These guys are the only actual model shop in town that specialize in airplanes and surface vehicles. They have many other cool things as well. In my mind you get what you pay for. They may be pricey but the service has always been top notch. I always go there for questions and they have great staff that can help you. If you need a return they will assist you. I have bought several planes from there and items. I will always support local business. The other posts are older and if you want a cool toy for Christmas or birthday ... read more

Stan S.'s profile image
Stan S. 
9 years ago

This is a one of a kind business, very awesome selection of basically everything you may need for any kinda hobby, they have the know how to get things done, with that being said I've seen employees being treated by other customers whiles still staying cool and positive (which happened when I was in there today to one of their Airsoft employees ) 

Maximilian K.'s profile image
Maximilian K. 
9 years ago

I've been in the hobby for quite a while and the service here is in the top 15% for hobby shops I've visited. The staff is quick to open an exploded diagram and helps me verify that I'm buying the right parts. They've got anew excellent selection of parts for most of the name brands and I've only had 1 or 2 instances where they didn't carry a part I was looking for, and it was for anow odd ball build. Even the legacy customers are happy to help find parts to get you rolling or flying again. Thanks for providing me with such ... read more

Amber A.'s profile image
Amber A. 
9 years ago

Overpriced and rude. I generally buy from local businesses but I would rather just buy online. They do not value customers. 

J S.'s profile image
J S. 
9 years ago

You can't find customer service like this anymore. Owner and staff are very knowledgeable and you can't beat the prices online. All around a great buying experience, would recommend. 

Jeff S.'s profile image
Jeff S. 
9 years ago

They will order anything they don't have in stock and will match Horizon Hobby's prices. No complaints here! 

Roger B.'s profile image
Roger B. 
9 years ago

worst customer service I have experienced in my entire life, ashamed I was raised in the same town as the store. i will not go back, ever!! 

Ed M.'s profile image
Ed M. 
9 years ago

Owner is losing lots of cash due to these employees! I have spent thousands through the years here (just like the other reviewer here) and pretty much got the same treatment last time i was in there. While looking through their airplane selection, i saw a micro plane that i figured i'd blow the $125 on. I saw a box that was previously opened (seal was cut) and thought i'd better check it out before i bought it. It looked fine. As i was preparing to walk to the counter, idiot employee came around the corner and asked quite ru... read more

Frequently asked questions about Hobbytown Usa

How is Hobbytown Usa rated?

Hobbytown Usa has a 4.3 star rating with 62 reviews. 

When is Hobbytown Usa open?

Hobbytown Usa is closed now. It will open tomorrow at 11:00 a.m. 

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