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Hobart Service
- Appliances & Repair
- Pleasanton, CA
About this business
Hobart Service, located in Pleasanton, CA, also has nearly 200 locations and 1,700 factory-trained service representatives across the country. We're always close by to install, maintain and service your food equipment. We proudly service these brands: Hobart, Baxter, Traulsen, Berkel, Vulcan, Wolf, Somat, Stero, Kairak, Wittco and more. We serve the following counties in California & Nevada: CALIFORNIA Alpine Amador Calaveras El Dorado Lassen Mariposa Merced Mono Nevada Placer Plumas Sacramento San Joaquin Sierra Solano Stan... read more
Location details
7055 Commerce Cir, Ste A, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is absolutely abysmal. They rarely pick up their phone, appointments are almost half a year away IF THEY HAVE ANY, and once they schedule you in they don’t even show up. They came and fixed my 140qt planetary mixer, I spent close to $6K on service charges, and within 3 months the machine stopped working completely. They didn’t answer any of my emails or phone calls for a follow up appointment. Shady business practices. Thankfully now there are other Hobart servicer in the Bay. Good riddance.
3 months call for service and I still waiting for next appointment.
God knows how these guys are surviving with such a poor customer care. Never seen my life with such a bad customer service. They send a guy after repeated calling and this guy will com look charges rocket sceintist's diagnosis fees and then they vanish saying that they would send estimate of the repair.
We scheduled service at our restaurant for Hobart 40qt commercial mixer. They never showed during their quoted times so we reached to them. We had to rescheduled our appointment 8 times over 3 weeks! We called them numerous times and no technician ever showed up. Finally they stopped responding to us. We had to hire a different company to repair our equipment, and unlike Hobart, they came out the very next day. We were very disappointed and the exchange with this company and it hurt our business.
Frequently asked questions about Hobart Service
How is Hobart Service rated?
Hobart Service has a 2.6 star rating with 9 reviews.
When is Hobart Service open?
Hobart Service is open now. It will close at 6:00 p.m.
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