H&m

sandra Romero 

on Google

3 days ago

I wanted to return a shirt or exchange it for a different size, I bought it yesterday but it was a different size, the cashier told me that it couldn't be returned because it was on sale, I told her I didn't know it was on sale, there's nothing that says it's on sale which I thought I paid full price, she called a supervisor over to me, the supervisor told me the same thing, I asked for my money back, to let me exchange it for another product, or to get store credit, she told me that store policy doesn't allow it on discount... read more

Nader Afifi 

on Google

a month ago

Managers are very mean and claim that the system doesn't allow to return items. I bought a pair of jeans and the lady at the register said that it can be returned within the specified time. Upon going to return it they refused and didn't care what the lady said. They were so mean and very unprofessional. H&M in king of prussia mall are way more professional and know how to treat customers! 

Svitlana Gushul 

on Google

2 months ago

Гарна викладка товару, охайно та чисто в магазині. Приємно було там знаходитись. 

N Liz 

on Google

3 months ago

Staff were more focused on picking out outfits for themselves than greeting & helping customers. I stood at the checkout counter with my daughter as the employee talked to the other employee about it a shirt will look right and if it was cute. It was awkward, she didn’t greet us, first thing she asked me once she was done talking to the other employee was do I have an email with them. Staff need customer service training 

steve t 

on Google

3 months ago

very rude service from the associate armani