Hilton Washington Dulles Airport

Smita Mehta 

on Google

3 weeks ago

I left a few things in my room, thinking that I would get them after breakfast, not knowing that my roommate had checked out before I could get my things. Regardless, I called the hotel 4-5 times about how to get my things back (clothes, jewelry, and many other things). They kept connecting me to the "Lost & Found" department, where no one picked up the phone, nor did anyone return any of my messages. For all you know, they just pocketed everything!!! Shame on the Administration!! Will never go back there. 

Robert Roetto 

on Google

4 weeks ago

Recently stayed at the Hilton, was poorly directed to the main entrance,after walking the length of the the hotel finally found it. Went to room, bathroom was poorly cleaned, notified front desk , ask to be moved to a cleaner room, the controls in the shower were a nightmare to manage. Strike one No complimentary breakfast not even a light breakfast offered., left and found the nearest Starbucks, strike two. And to top off everything they charged their guests to park in the lot at the hotel , strike three. Cannot honestly no... read more