Hilton New York Times Square

Kevin Amato 

on Google

a week ago

As usual, outstanding service from Hilton. Took care of this Gold member. Room was clean, comfortable, and ready early. Great location. Breakfast was a little pricey, but not uncommon for NYC. 

Aminah Goldsmith 

on Google

2 months ago

Room was not ready until 8pm (check is 4pm). Staff was rude and short with us. We had no where to wait, so they temporarily put us into a small room, then 2 hours later said the room size we paid for was given to another customer (while we were waiting in the small room). By 8pm we got into the room we paid for. Very disappointed in Hilton. The room was old and out dated, certainly not worth the price. Do not recommend this motel. 

ashley lynn 

on Google

2 months ago

FRADULENT HOTEL! CHARGED US OVER $900 FOR A HOTEL THAT WAS SUPPOSED TO BE $138!!!!!!!!! This hotel was a complete disaster. We asked for towels and a blanket at noon—nothing arrived by 3 PM. We called back down and towels finally came around 4, but no blanket, we were told someone else would bring it. By midnight, we still had no blanket. When we called again, we were told they ran out of blankets. Unreal. On top of that, the hotel charged us over $900 for a room that was supposed to be $138. The room was dirty, with stained... read more

Sarah C 

on Google

2 months ago

The hotel was just okay, probably could have gotten something better for the same price or cheaper. Great location! Everything is just a 6-10 minute walk away. I would say definitely not luxury, but just ok. Overpriced for sure, and I wouldn’t stay again