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Hilton Los Angeles Culver City
- Hotels
- Culver City, CA
About this business
Location details
6161 W Centinela Ave, Culver City, CA 90230, Culver City, CA, 90230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Joanna was amazing! Always kind, and willing to help us! Most likely the best we’ve ever had at any Hilton!
Exceptional customer service from Joanna and Veronica!!!!
We recently stayed at the Hilton Los Angeles - Culver City (Dec 27-29) and it was the worst customer service experience I have had at a Hilton. 1. Freezing Room / Broken AC: On our first night, the AC in Room 534 was broken. We froze all night. We reported it early the next morning, and they promised an engineer would fix it. When we returned in the afternoon, nothing had been done and no one had communicated with us. When we insisted, they finally admitted the AC was down on the entire floor and moved us. 2. Billing Issue... read more
櫃檯晚班服務員不願意提供任何飲用水…一直說櫃檯沒了要用買的。但我看到仍有飲用瓶裝水…卻不願意提供… 服務態度非常糟糕。 The night shift staff at the counter refused to provide any drinking water... They kept saying they were out of bottle water and I had to buy it. But I saw there are still some bottle water available... yet she refused to provide it... The service was terrible.
I would strongly advise looking elsewhere if you are planning a trip to this area. Our experience was defined by constant "nickel-and-diming" and a staff that only seemed interested in us if we were handing over extra cash. The Parking Nightmare The parking situation is a disaster. The only option offered by the hotel is valet parking at an outrageous $53 per night. Because that price is so exploitative, we were forced to find street parking across the road at Arizona Cir. The valet staff was incredibly rude. Once they re... read more
Frequently asked questions about Hilton Los Angeles Culver City
How is Hilton Los Angeles Culver City rated?
Hilton Los Angeles Culver City has a 4.3 star rating with 967 reviews.
When is Hilton Los Angeles Culver City open?
Hilton Los Angeles Culver City is open now. It will close tomorrow at 12:00 a.m.
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