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Hilton Garden Inn Springfield, IL
- Hotels
- Springfield, IL
About this business
Location details
3100 S Dirksen Pkwy, Springfield, IL 62703, Springfield, IL, 62703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
HORRIBLE EXPERIENCE, STAY AWAY FROM THIS HOTEL..HERE IS THE PHONE NUMBER EVERYONE NEEDS TO CALL, 888-240-6152 PLEASE REPORT YOU HORRIBLE EXPERIENCES. HOTEL NEEDS TO BE TORN DOWN, HORRIBLE MANAGEMENT, WHEN REPORTED ISSUES TO THE FROM DESK. THE MANAGER (JON) WAS VERBALLY ABUSIVE AND CALLED POLICE, THIS PLACE IS FILTHY DIRTY AND UNSAFE.
Made reservations a week in advance, was put in a handicap room. Requested a new room and was told none available. Requested a wine glass was told none was available. Room has an unpleasant odor.
I recently stayed at Tru by Hilton for a week, and I regret to express that my experience was unsatisfactory. For four out of the seven mornings of my stay, the pancake machine was inoperable and the yogurt was sour tasting. Additionally, my room was only cleaned twice within the week I stayed, and I found it peculiar that the housemaids attended to the rooms with the doors closed. On one occasion, I requested towels and a change of bed linens from a housemaid, as my room had not been serviced adequately. Unfortunately, the ... read more
Absolutely horrible customer service, skeamy and do not recommend to anyone. See pictures for our experience.
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EXCELLENT IN ALL AREAS
Absolute worst stay we ever had anywhere. Loose wall tile laying on Bath Floor, mold in refrigerator, sofa pullout completely unusable. Pool area had gum smashed into floor and could see it had been there a while. AND TO TOP IT OFF, my wife went to take a shower and the bath fan shot sparks and started on fire. Night Manager useless, just shrugged us off when we said we were going to leave along with our daughter and grandchildren in next room. She then left for the night without even telling the desk staff what was happeni... read more
My daughter and I love staying here. My husband passed away almost 4 years ago and now we come into town to put flowers on his grave when my daughter misses him. We stay here about 99% of the time, they are always so nice, and daughter loves the lobby area. I love the fact that I don't have to worry about bringing my shampoo and conditioner, because they have that there. The other hotel I we stay at is the Home 2 Suites. I love Hilton properties.
Wonderful Hotel! The room was very clean and well stocked with towels and toiletries. The grounds were nicely kept. The breakfast was well stocked, and the food was piping hot! But the main "Plus" was how nice and kind and informative the front desk attendant that checked us in was. Her name is Cyndy. Hampton Inn should be very Proud to have an employee like her!
Frequently asked questions about Hilton Garden Inn Springfield, IL
How is Hilton Garden Inn Springfield, IL rated?
Hilton Garden Inn Springfield, IL has a 4 star rating with 969 reviews.
When is Hilton Garden Inn Springfield, IL open?
Hilton Garden Inn Springfield, IL is open now. It will close tomorrow at 12:00 a.m.
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