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Hilton Garden Inn San Antonio At The Rim

3.8

About this business

Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District Fee and Texas Recovery Fee. Located in The Rim shopping and entertainment center, Hilton Garden Inn San Antonio @ The Rim offers easy access to a wealth of shopping, dining and entertainment options, and is minutes from all that downtown San Antonio has to offer. Take advantage of our complimentary shuttle service to attractions within five-miles of our San Antonio, TX hotel. Make yourself at home in a comfortable guest room equipped with a rang... read more

Location details

5730 Rim Pass, San Antonio, TX 78257, San Antonio, TX, 78257, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.8988 reviews
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Nydia Delgado's profile image
Nydia Delgado 
on Google
4 days ago

I had a disappointing stay at this hotel. The entire hotel ran out of hot water, and there was no offer of solution or assistance. The situation was frustrating and uncomfortable, and I was left to deal with it on my own. Waited hours in hopes that the hotel would have fixed the issue but seemed like they had no rush. Additionally, the toilet was broken, and the room had a persistent bad smell. Despite these issues, I was charged for parking even after I checked out early on the third night, with no refund or compensation of... read more

Andres Charur's profile image
Andres Charur 
on Google
a week ago

Le urge una renovación a este hotel en cuanto a la habitaciones. El Colchón es puro resorte. El sofá cama, aparte de ser un colchon demasiado viejo, si le quitas la funda esta demasiado sucion, pareciera que no se ha ni intentado lavar desde que aperturaron el hotel. La limpieza también deja que desear ya que las rejillas del aire estaban llenas de mugre. El Personal es muy amable y atento al igual que el lobby del hotel muy bien, pero uno que busca algo de comodidad...no vuelvo aqui hasta que remodelen o cambien los colchon... read more

Anthony Roark's profile image
Anthony Roark 
on Google
a week ago

I would never stay here again. First the room smells like musty like old popcorn, and then it's $16 for a drink more than any club in San Antonio. Then I find out I have to pay to park and a place where I rented a room. Garbage. 

Katia Dorsey's profile image
Katia Dorsey 
on Google
a week ago

The pool was swampy green. Our family wasn't able to swim. Would not stay again. 

M Montemayor's profile image
M Montemayor 
on Google
2 weeks ago

As a Hilton diamond rewards member who travels frequently for work I was disappointed on the service. And given that I would be traveling in the area more often due to a project in the area I thought this would be a great place to stay but definitely will not be staying again. Staff was not friendly definitely felt profiled. I had also tried to request a later checkout and was even ok to pay extra for it but they were not very helpful with that also. The pool was dirty the furniture was old and scuffed, parking is $10 a nigh... read more

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Frequently asked questions about Hilton Garden Inn San Antonio At The Rim

How is Hilton Garden Inn San Antonio At The Rim rated?

Hilton Garden Inn San Antonio At The Rim has a 3.8 star rating with 988 reviews. 

When is Hilton Garden Inn San Antonio At The Rim open?

Hilton Garden Inn San Antonio At The Rim is open now. It will close tomorrow at 12:00 a.m.  

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