Hilton Garden Inn Houston NW America Plaza

Sean S 

on Google

a day ago

I’ve been staying at this hotel for 10 years with monthly visits for the last 5 years. We have a love -> hate -> love relationship over this time. I started seeing other local hotels for a while there in the middle of our relationship but kept coming back because the proximity to my work makes any other hotel a long commute. My rooms have almost always been clean. I know not to expect daily maid service unless I ask. Service at the restaurant fabulous. Breakfast with Rosario and dinner with the gentleman that’s been working ... read more

Bryce Laemmlen 

on Google

2 days ago

This is my first and hopefully last hotel review I’ll ever do. This hotel manager was the absolute worst human I have ever delt with. I’m a Hilton diamond member and have had nothing but incredible experiences with Hilton for decades. This hotel experience is the reason I will switch to Marriott. I booked a hotel room for an event my non profit organization was attending. Myself and a guy helping me for the event were staying in the same room. My flight got delayed and I was now set to arrive after midnight. But my buddy got... read more

Dazar Davis 

on Google

5 days ago

I would not recommend this hotel at all. Hotel is not clean. The hallway on level 7 was dirty and never got cleaned even with housekeeping looking straight at it. Housekeeping never came to our room and I was told they clean every other day. Total for a two night stay is $222 and some change, then they charge a deposit and holding fee for when you check out and that comes out to $372. My card was then charged an additional $114. When I asked about it they said that was a booking fee but out of the group I was with I am the o... read more

Marco Meier 

on Google

4 months ago

Wenn man es ruhig haben will, sollte man ein Zimmer auf der andern Seite des Highway wählen.