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14919 Northwest Fwy, Houston, TX 77040, Houston, TX, 77040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Worst hotel in Houston. Stayed here in September 2025 and the power went out at 9pm and didn’t come back until after 6am. No A/C. Couldn’t sleep. When I complained to the manager he said everyone staying there was a Diamond member. Wow. Stay anywhere else. You’ve been warned.
Poor customer service. Had an issue and management called to harass and bully to try to get a better review, including threatening reneging on an agreed stay adjustment for issue with room. Extremely unprofessional behavior. In the future, do better. The stay was nice up until that dispute resolution.
Great team
Hilton Garden Inn Houston NW America Plaza has a 4.1 star rating with 1,163 reviews.
Hilton Garden Inn Houston NW America Plaza is open now. It will close tomorrow at 12:00 a.m.
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