This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hilton Garden Inn Houston NW America Plaza
- Hotels
- Houston, TX
About this business
Location details
14919 Northwest Fwy, Houston, TX 77040, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst hotel in Houston. Stayed here in September 2025 and the power went out at 9pm and didn’t come back until after 6am. No A/C. Couldn’t sleep. When I complained to the manager he said everyone staying there was a Diamond member. Wow. Stay anywhere else. You’ve been warned.
Poor customer service. Had an issue and management called to harass and bully to try to get a better review, including threatening reneging on an agreed stay adjustment for issue with room. Extremely unprofessional behavior. In the future, do better. The stay was nice up until that dispute resolution.
Great team
Frequently asked questions about Hilton Garden Inn Houston NW America Plaza
How is Hilton Garden Inn Houston NW America Plaza rated?
Hilton Garden Inn Houston NW America Plaza has a 4.1 star rating with 1,163 reviews.
When is Hilton Garden Inn Houston NW America Plaza open?
Hilton Garden Inn Houston NW America Plaza is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com