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Hilton Garden Inn Charlotte Pineville

4.1

About this business

Location details

425 Towne Centre Blvd, Charlotte, NC, 28134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1965 reviews
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Keith DuPont's profile image
Keith DuPont 
a month ago

Decent hotel. Only issue was unloading our car. Pretty sure the night desk attendant parked his truck in front and didn’t leave much room to unload your car. 

Debra Laliberty's profile image
Debra Laliberty 
a month ago

I am shocked this hotel is a Hilton Hotel. The condition is poor to be kind. The floors are dirty, the rugs and furnishings are extremely worn out. The pool is empty, there is no Garden Grill "Restaurant ". The restaurant is a room with items you would find in a vending machine. We were told upon our arrival we were downgraded from a king size bed. I requested an adjustment in the price and was told no. Very shocked at the condition of the property and the false advertising. 

Cece U's profile image
Cece U 
a month ago

10/31/25!!!! Please don’t stay here, this hotel looks nice upon entrance. But it’s definitely not a place to stay for nights.. I drove 3/hrs just to walk in a hallways that smells musty, carpet is dirty, the beds are old, the pillows are almost nothing! The tub, fixtures, windows, I hate I even paid my hard earned money to stay in this dirty place. I was informed of no refund because of third party, and that’s fine. But this hotel needs to be renovated but I guess for the price weed heads can stay here and wear the place dow... read more

T.Rob Wyatt's profile image
T.Rob Wyatt 
a month ago

Wondering what has happened to Hilton. My room had zero USB outlets. Having them by the bed, desk, or both is pretty much table stakes for any hotel these days. They use liquid dispensers for lotion, shampoo, etc. and one of mine was empty. When I tried to call housekeeping about it, their phone didn't work. Mobile check-in worked but when I tried to check out I was told to go to the front desk. When I did they said the checkout had actually worked. Bed was comfy, and digital key worked. 

Ferlandos White's profile image
Ferlandos White 
a month ago

Just needed a quiet clean room for the night that was close to my house.... check in started with me standing at the desk for about 7 minutes waiting for someone to finish a loud conversation in the kitchen. When the young lady finally arrived at the desk there was no greeting, no welcome, just a cold, "You checking in?" Her entire tone and demeanor was almost as if she was annoyed. I stated I had a reservation and only thing she said to me through the entire check in process was "I need your I.D." and "Swipe your card". Pro... read more

Frequently asked questions about Hilton Garden Inn Charlotte Pineville

How is Hilton Garden Inn Charlotte Pineville rated?

Hilton Garden Inn Charlotte Pineville has a 4.1 star rating with 965 reviews. 

When is Hilton Garden Inn Charlotte Pineville open?

Hilton Garden Inn Charlotte Pineville is open now. It will close at 6:00 p.m.  

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