Hilton Garden Inn Atlanta North/Johns Creek

Cena Block 

on Google

a month ago

This is a great location... but in an age when most hotels are offering continental breakfast included, they charge $15pp. The front desk Staff seems to hold contempt for the guests. Not only were they rude to me, I also witnessed her being rude to two guests upon arrival. If you're not a people person, find another job! 

Norman Neeley 

on Google

a month ago

We showed up an hour early and were charged $25 to check in early even though I told the manager we were responsible for 7 rooms being booked for our event. This property will gouge you for every penny they can. I found the mattress uncomfortable and didn't get much sleep and the water pressure in our room was almost nonexistent. Also, the icemaker on our floor was out-of-service and the computer and printer in the business center didn't work. I had to apologize to our family for putting us here. I would recommend any other ... read more

Cena Block 

on Google

2 months ago

This is a great location... but in an age when most hotels are offering continental breakfast included, they charge $15pp. The front desk Staff seems to hold contempt for the guests. Not one were they rude to me, I witnessed her being rude to two others. 

Hao-Chen Liu 

on Google

3 months ago

I checked in on 2/27. When I went into the room, there were more than 20 ladybugs. The front desk switched me to another room, but the second room also had ladybugs (though fewer) and a broken toilet. When I asked for another room change, a different staff member was rude and said it would be the last change because other guests were checking in (it was after 11 p.m.) She also told me the doors are open 24/7 so they can’t prevent ladybugs from flying in, and that ladybugs are not harmful. Harmful or not, this is a hotel. I e... read more