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Hotel is located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park.
635 River Rd, Gatlinburg, TN, 37738, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We were happy with our stay, overall and that's why I left 5 stars. For the restaurant/buffet area, I give 1 or 2 stars, at best. This is due to the laziness and rudeness of the staff in that area. The hotel workers were all so friendly, it seemed strange that the restaurant workers were so unpleasant. Not the worst I've experienced, but can definitely improve in that area.
Byron at the bar has an amazing personality and will talk football as long as you want to he is amazing
The guy up front was very nice. The girl at night could have dealt with mine and another couple's situation a little better. The attitude was not needed. The room was alright but did not stay cool. With the money I spent for the 3 nights you would think I would get more than 2 bottles of free water. I booked through the Hilton Honors and again with the money I spent I thought the damage deposit would have been included. So make sure you have an extra $150 that they say doesn't pull out of your account but really does. Won't ... read more
Such a great place to stay. Very clean.
Hilton Garden Inn has a 4.4 star rating with 1,505 reviews.
Hilton Garden Inn is open now. It will close at 6:00 p.m.
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