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Hillcrest Healthcare Center is a Nursing Home facility at 777 Draper Ave in Joliet, IL. Services: Hillcrest Healthcare Center provides extended-stay nursing care to seniors with varying levels of disabilities in Joliet, IL. Please call Hillcrest Healthcare Center at (815) 727-4794 for more information or to schedule an on-site visit.
777 Draper Ave, Joliet, IL, 60432, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Were you able to relax during your appointment? No, I had to leave I was so distressed Does this provider always put the customer first? Definitely not. They seem to care more about themselves Did you spend a lot of time in the waiting room at this provider's office? I waited forever for my appointment! Did this provider's staff seem to respect him/her? Absolutely not. They were always complaining about him/her
Was this provider's office clean? It was satisfactory
Does this provider adhere to the customer is always right policy? Absolutely not!! They never listen to customers complaints and argue with them Did this provider rush your appointment? Yes, I felt like an annoyance! Does this provider use current and safe equipment? Not at all; the equipment is dangerous! Did this provider seem irritated to be working with you? Definitely, they seemed irritated to work with anyone
Did this nursing home answer all of your questions? Yes
Was this provider willing to stay open late to accomodate your needs? Not at all. They closed early even though they knew I needed help Was this provider's office clean? No, I didn't feel comfortable at all Does this provider offer flexible appointment times? Absolutely Not! My appointment always conflicts with my schedule
Was this provider's office clean? It could have used some cleaning
Did the staff make you feel uncomfortable when you called with questions or concerns? Somewhat, they should have been more polite Was this provider willing to stay open late to accomodate your needs? Not at all. They closed early even though they knew I needed help Did you feel like this provider's office was understaffed? Yes, I had to wait a long time before someone was able to help me Did this provider seem up-to-date with the current advancements in their field? Not at all, they seemed stuck in the past Was it easy to fi... read more
Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Does this provider give unbiased advice? Not really. It felt like they just cared about making money. Were the staff members able to answer your questions? Yes, they were able to answer my questions Are you going to visit this provider again? Sure Did the staff make you feel uncomfortable when you called with questions or concerns? No, they didn't make me feel uncomfortable
Hillcrest Healthcare Center has a 2.5 star rating with 25 reviews.
Hillcrest Healthcare Center is open now. It will close at 6:00 p.m.
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