Hillberg & Berk - Kingsway Mall

Haley Alex Melnyk 

on Google

4 weeks ago

I’ve bought from this location on a few occasions, and every time Lauren has been there to help. She is incredibly knowledgeable about the products and always such a delight to interact with. The products are amazing, and I love supporting a Canadian brand as well. I keep coming back to the Kingsway location because I know I’ll receive amazing customer service every time. Thank you, Lauren, for always making the experience so positive! 

Nadia Asfour 

on Google

2 months ago

Great customer service. Quality of products is excellent. If an item isn't available they'll order you one. 

Sierra Ebbesen 

on Google

3 months ago

I used to be a very loyal customer, however when you buy these products they dont tell you how there practically single use. After 5 months of wear my gold plating was completely rubbed off, I had been fighting with management to help me since it is quite expensive, i never got them wet, used harsh chemicals around them, and have an airtight case I store them in. Their earings actually disintegrated in my ears, and they had the audacity to blame me for that to. I finally reached out to the higher support just to receive this... read more

fritz janry sanchez 

on Google

3 months ago

My name is Grace, I recently purchased a pair of stud earrings from Hillberg & Berk and I absolutely love them! The quality is beautiful and they sparkle so nicely. It was my first time buying from them, and I had such a great experience. Banu, the assistant store leader, was amazing. She explained everything about the diamonds and all the product details very clearly. She was patient, knowledgeable, and made me feel confident about my purchase. I really appreciated how she took the time to answer all my questions. Overall, ... read more

Kelly Daniels 

on Google

3 months ago

Kingsway store, Feb 16. My daughter went into the Kingsway location to exchange a bracelet she received for her birthday. The bracelet was purchased online by her grandparents, who live in rural Alberta. She simply wanted to exchange it for the exact same bracelet in a different metal. Despite explaining that it was a gift, the staff member processed it as a full return to the original credit card and then charged her the full price for the new bracelet. So now my daughter needs to go back to her grandma & ask for the money.... read more