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Hilife Furniture
- Retail
- Albuquerque, NM
About this business
Specialties: Quality furniture at Great Prices
Location details
3821 Menaul Blvd NE, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
terrible customer service from dakota and manager will not return messages,it's really bad,worst customer service experience i ever had,i got sick from all this,they dakota won't listen i really need to exchange the furniture i got,i'm unable to use it,but responds from dakota my gosh nightmare
I had a really good experience here. I came into the store earlier this week and bought a sectional and tv stand. Hilife had the best prices of all the other furniture stores I went to and the customer service was better than everywhere else too. All of my items were in stock so I was able to schedule a delivery for Friday! I got my furniture delivered last night and i love it so much! Its the best couch I have ever sat on, the cushions are incredibly comfortable! The tv stand fits perfectly in my living room and its the per... read more
its a great place they have very nice high quality furniture, you get what u pay for spent a little more but got very nice high quality furniture, very happy as soon as they got it in they delivered my furniture to me fast, and as soon as they can great service will do business there again forsure. went back today found my old invoice and gave me a discount to get more furniture great people.
I've done business with this company before and haven't had any issues but I do wish I'd read some of the online reviews before placing a "special order" couch, which was promised to be delivered in 6-8 weeks. I called around the 6-week mark to check the status and was told the couch would be finished and on the truck in a week and a half, which would be right about now. Just called again and guess what? The factory mysteriously ran out of the fabric we chose (which is the exact same fabric displayed on the floor model in th... read more
I will NEVER order from this company again. Issue after issue, from measurements not being correct, not able to guarantee what they say, having to send back and reorder, and then not getting all pieces delivered, still waiting on pieces and will have to wait another 2 weeks. The worst part is the manager, Omar, who is by far, the worst manager I have ever had to deal with. He, as a manager, had no customer service skills at all, did nothing to help on our order, did not apologize for all the inconveniences they caused us, bu... read more
The great plus to this store is they offer lay-a-way, and only a few places even offer that service anymore. The floor staff are helpful, however, the staff in the customer service area are quite the opposite. I saw a beautiful accent chest at the store and after some online research (reviews & prices) it turned out that Hi Life had the best price for the piece. I went ahead and put the item on layaway. With $150 balance I knew that by the end of April I would have it paid off. So upon making a payment in the first week of A... read more
Amazing place! Usually people that are mad about something will post on this reviews, however, I am completely satisfied with the service I was provided. I did not order anything because they had what I wanted in stock and I made sure of that. The girl at the customer service has become one of my favorite girls cause i have ordered over 10,000 from them since I got my house. They always take care of me, from a bedroom set to a small butcher block. I am pleased with them and I will always give them my business. I highly recom... read more
My girlfriend was excited about finally renting her own house. She treated herself to a nice bed for the first time, paying three grand for a beautiful frame/headboard, which was supposed to be delivered within thirty days. I was home and accepted the delivery, not knowing which one she had chosen. She arrived home and said, "That's not the bed I ordered." She called the store, and the manager apologized, saying that several customers had received the wrong bed after ordering the model she actually wanted -- it was apparentl... read more
I ordered two chairs from this store only because they PROMISED to have them delivered in 3 weeks. I was having company stay at the house and wanted the chairs prior to their arrival. 3 weeks, no chairs and nothing but excuses. You can't get your money back and I will probably not see my furniture for 6 weeks. They make you pay up front, AND you have to pay 30% of the full price if you want to cancel because they don't live up to their promises. Well Over $1000.00 spent and very unsatisfied. NEVER AGAIN!
Frequently asked questions about Hilife Furniture
How is Hilife Furniture rated?
Hilife Furniture has a 3.1 star rating with 102 reviews.
When is Hilife Furniture open?
Hilife Furniture is open now. It will close at 8:00 p.m.
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