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Hilco Vision

2.7
  • Mansfield, MA

About this business

Location details

575 West Street # 120, Mansfield, MA, 02048, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.724 reviews
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joanna papeo's profile image
joanna papeo 
on Google
2 months ago

Worst customer service. Staff doesn’t care. Supervisors never calls back. Swim google lenses fall out in the water and they don’t do anything for the customer. They just don’t care. 

Edwin Chong's profile image
Edwin Chong 
on Google
5 months ago

Absolutely the worst customer service I have ever experienced being in the industry and buying from supplier for many years. I am part of an association and got a flyer that I can get a free sample kit. Although it is partyly my fault for letting the promo code expire, I figure they would honor it especially I am a potential new client who wants to simply try their product and could be a long term customer. Nonetheless, I reached out and it was approved by Greg Beer as a one time exception (who I assume is a manager of some ... read more

Rahim Carlock's profile image
Rahim Carlock 
on Google
10 months ago

Safety glasses? Wore hearing protection, ear muffs jackhammering. Broke both glasses arms. Glasses fell off in traffic. Almost deadly accident. Very bad design/ construction. 

antoine z's profile image
antoine z 
on Google
a year ago

Juste perfect 👌 robert the best in jewelry custom design. I cam all the way from montréal.... 

Tim Downtown's profile image
Tim Downtown 
on Google
a year ago

Worst customer service I have ever experienced! They sent and charged me for product I did not order. It took over 3 months of calls and emails to get them to authorize a return. And now I finally got a credit for the product, but they didn't refund the over $20 shipping I was charged for the initial delivery. My strong advice is to avoid this company and work with a more reputable optical supplier. 

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Frequently asked questions about Hilco Vision

How is Hilco Vision rated?

Hilco Vision has a 2.7 star rating with 24 reviews. 

When is Hilco Vision open?

Hilco Vision is closed now. It will open on Monday at 8:00 a.m. 

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