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Hilby Station Apartments

3.8

About this business

Hilby Station is located on the prestigious South Hill neighborhood surrounded by lush forests and open space yet minutes from all of the conveniences you 

Location details

5317 S Palouse Hwy, Spokane, WA, 99223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.8123 reviews
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Donal Hartman's profile image
Donal Hartman 
6 years ago

How would you like to live in a beautiful apartment complex, with every amenity one could hope, except one: peace and quiet, especially when you want to sleep. This paradox is our predicament as the occupant of the unit beneath ours plays the tv every day and night at levels so high we can record programs with our iPhone while sitting in our bed. We have brought this to the apartment manager's attention, but nothing has changed. We were told we should call security, and we did. But no one answers the phone, and the mailbox i... read more

Business response:

Donal Hartman, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. 

Theresa Cunningham's profile image
Theresa Cunningham 
6 years ago

I enjoyed Hilby Station while we were living there, but had terrible experiences with moving out - seems to care more about money than loyal customers. 

Business response:

We are disappointed to learn of your experience here at Hilby Station, but will take this opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. 

Andrea Paull Garrett's profile image
Andrea Paull Garrett 
6 years ago
James Bucchino's profile image
James Bucchino 
6 years ago

Great place and staff, thanks! 

Business response:

Thank you for your feedback, James! We are happy to have met your expectations. 

Stephanie Warren's profile image
Stephanie Warren 
recommend  Recommended
6 years ago

The manager is so amazing!! Best customer service you could ask for. 

Bryan Rickey's profile image
Bryan Rickey 
7 years ago

Beautiful property and wonderful staff! Love it on the south hill with great views of browns and tower mountain. 

Business response:

Bryan, thank you for your positive feedback! We are very happy to have met your expectations and are glad you are enjoying the views. 

Taylor Warren's profile image
Taylor Warren 
7 years ago

Business response:

Thank you for your review, Taylor! 

Tessa McGowan's profile image
Tessa McGowan 
7 years ago

Business response:

Thank you for your positive feedback, Tessa! Our goal is provide an above average living experience that will leave a lasting impression. We are happy to have met your expectations! 

Matt Chapman's profile image
Matt Chapman 
7 years ago

Excellent customer service! When I showed up for a tour, Taylor was hosting a community gift wrapping event. It really shows how much effort she puts into making the residents feel welcomed and wanted. Definitely a place I would love to live! Grounds were beautiful and the model apartment was spot on! Awesome job, Holly Station! 

Frequently asked questions about Hilby Station Apartments

How is Hilby Station Apartments rated?

Hilby Station Apartments has a 3.8 star rating with 123 reviews. 

When is Hilby Station Apartments open?

Hilby Station Apartments is closed now. It will open on Monday at 9:00 a.m. 

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