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Highway 21 Firestone

4.2

About this business

At Highway 21 Firestone, we're proud to be our community's go-to for quality tires and automotive service. Our family-owned shop offers a wide selection of Firestone tires, all of which provide the quality and dependability that drivers have come to expect from us over the past century. But our experienced technicians provide more than just tire replacements and repairs -- we can handle everything from transmission issues to regular maintenance, too. So whether it's time for a new set of tires or an oil change, you can rely ... read more

Location details

71329 LA-21, Covington, LA, 70433, United States

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WeekdayScheduleStatus
MonClosed
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
Sat7:30 a.m. to 4:00 p.m.
SunClosed
4.2344 reviews
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Frances Robinson's profile image
Frances Robinson 
recommend  Recommended
4 years ago

My daughter is new to the area and had a tire sensor light come on in her Honda CRV. We brought it to Highway 21 Firestone yesterday morning expecting to leave it and have the sensor replaced. The gentlemen came out to the car with my husband and checked all the sensors and they were fine, it just needed to be reset! He reset the sensor and that was it!!! What was so amazing is that he didn’t charge us for it!!! You now have a customer for life!!! Wonderful costumer service!!!! We failed to get the guy’s name but he was awes... read more

Business response:

Car problems are no fun, Frances, especially when you're new to an area, and we're just happy we could lend a hand. As a family-owned business, we do our best to make every customer feel like a part of our family -- although, it's extra flattering to have your daughter as a customer for life. The next time you need anything, just give us a shout! -Trevor L., Owner 

Tiffany Pizzitola's profile image
Tiffany Pizzitola 
recommend  Recommended
4 years ago

The absolute best. We have used them for years and they treat us as part of the family. We have full confidence in trust in them. 

Business response:

We consider the Covington community to be our family, Tiffany, which is why we always show you the highest quality care! It's been an honor taking care of you and your family over the years, but we're even more flattered to hear you say you have complete confidence in our team. We wouldn't be the best without support like yours! Let us know the next time we can lend a hand. -Trevor L., Owner 

Alexis Durand's profile image
Alexis Durand 
recommend  Recommended
4 years ago

Got a price tag of $370 from Mercedes Benz of Covington to replace tire with “massive nail” inside of it, that “could not be plugged because it was in an unsafe spot”. Had firestone 21 quote me, which ended up being cheaper, to have them special order and fix my tire. After bringing it in, they were easily able to plug my tire because the nail was tiny and in a repairable spot. Thank you for your honestly and integrity. 

Business response:

Supporting the Covington community is what we do, Alexis, and that includes making sure you're always receiving fair pricing! We believe it's important to treat our customers like family, so you'll always find integrity and honesty from our team members. If you need any other auto help, just give us a call! -Trevor L., Owner 

Jason Romano's profile image
Jason Romano 
recommend  Recommended
4 years ago

The team at Hwy 21 Firestone did a great job of putting a set of new Firestone Destination AT tires on my new Dodge Ram. The factory Goodyear’s were insufficient in my opinion for wet traction. Great value to price proposition. I had purchased a set of step bars for my truck assuming I’d have time, then I didn’t and it’s been raining every day. They actually offered to install them on the truck for a very reasonable price, so of course I let them have at it. I couldn’t recommend a better crew of automotive professionals to h... read more

Angelle Guidry Pace's profile image
Angelle Guidry Pace 
recommend  Recommended
5 years ago

Professional, stress free experience! These guys are great. 

Sara Chauppette's profile image
Sara Chauppette 
recommend  Recommended
5 years ago

Highway 21 Firestone always has my back! Stephen Sutton helped me get a new tire and I was back at work in no time! Thank you!! 

Mike Beard's profile image
Mike Beard 
recommend  Recommended
5 years ago

This family owned Firestone has been taking care of my family’s vehicles for years! Extremely knowledgable staff, and better than fair pricing! 

David Manion's profile image
David Manion 
recommend  Recommended
5 years ago

Dead Battery with a super prompt response. Greg drove to my truck’s location promptly and jump started the vehicle and quickly provided a replacement battery. Been coming here since they opened. They are always more than fair and satisfied with their service Thank you! 

Sammy Bordes's profile image
Sammy Bordes 
recommend  Recommended
6 years ago

Polite, quick and courteous. My road force balance was a little but more expensive than the dealer but they got me in and out quick and easy. 

Frequently asked questions about Highway 21 Firestone

How is Highway 21 Firestone rated?

Highway 21 Firestone has a 4.2 star rating with 344 reviews. 

When is Highway 21 Firestone open?

Highway 21 Firestone is closed now. It will open at 7:30 a.m. 

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