Hight Automotive

Mandi K. 

on Citysearch

9 years ago

So, the wheel baring went out on our truck and the steering knuckle broke because of it, on the highway no less, and we had it towed to the nearest auto shop that was recommended by by the tow truck driver. The mechanic that we had our truck towed to in Grain Valley (which by the way was also the same one that so called “inspected” it just 2 weeks beforehand) told us that all these different things were wrong with it and it would be $1000 to fix it, plus they were going to use junk yard parts. First of all, when they did the... read more

Darrell S. 

on Citysearch

11 years ago

Hight Automotive recently replaced the ring and pinion gears in my four-wheel-drive and serviced both differentials. They tried to save me money by replacing only the seals and bearings and adjusted them in an attempt to remove a persistent small noise at low speed. Ultimately they had to replace the ring and pinion gears and the truck runs as quietly as it ever did. They used quality parts and their personnel were friendly and professional. During the process they kept me informed of their progress with multiple phone calls... read more

Customer Service Fail 

on Citysearch

13 years ago

Stay Away! – Listen to everyone with a negative experience with this shop! Avoid it at all costs! The only positive reviews I 

Tony W 

on Citysearch

13 years ago

Satisfied customer – I have taken my cars to Hight for years. Their prices are very competitive they do quality work. A relative of mine received a safety inspection quote from a Blue Springs shop that was outrageous. Hight reviewed the quote and looked at the vehicle - it only required 1/3 of the work the other shop said was required. It did take more time to get it repaired, but that was the trade off. They are just like any other business in that they take care of their established customers, which is both a blessing and ... read more

techfish69a 

on Citysearch

13 years ago

Worst experience ever! – worst experience ever! I took my car their and told them I needed it back quickly. they said no problem. After a month went by they finally looked at it and said it need a new motor and they would find one. Two months went by with me calling regulary with most call going like the receptionist saying he will call you back and he never once called back, if by lucky chance you did talk to someone the experience was tipical to jbm's review I dont care, your repairs are not worth their time,you dont own a... read more

jbm725 

on Citysearch

13 years ago

Go somewhere else... – The prices are reasonable here, but the service and attitude of the employees, save the receptionist, left much to be desired. Despite having a scheduled appointment, the estimate for a minor repair to my vehicle took two and a half days. It probably would have been longer had I not periodically called and reminded them that they had my vehicle. The mechanic's conversations with me were filled with thinly veiled annoyance. Perhaps the repairs I needed weren't big enough to be worth their time. Customer... read more